What are the responsibilities and job description for the Pt Acc Data Quality & Training Coord position at Augusta Health Brand?
Incumbent develops training and quality assurance programs to ensure that patient and financial data are accurate and complete. The incumbent performs all quality monitoring activities and implements necessary training programs for the Patient Accounting department. Keeps the Director and Manager of Patient Accounting informed of quality monitoring results and any identified and/or recommended training needs.
Works with the managers to improve overall claim, follow-up and denial accuracy. In addition, assists in the management of patient accounting projects.
Responsible for arranging the training, orientation and onboarding of all new Patient Accounting staff into the department.
Education
High School Diploma or GED required.
Associates Degree or Bachelor's Degree in a related field preferred.
Licensure/Certification
AAHAM,CPC, or HFMA certification preferred
Experience
- Previous hospital or physician office billing experience required (1-3 years) required.
- Prior computer experience and proficiency in Microsoft Office programs required.
- A minimum of three years Revenue Cycle experience required.
- A minimum of two years acute hospital setting experience required.
- Experience creating and conducting training is required.
- Previous experience in healthcare billing and / or patient account follow up required.
- Meditech experience preferred (2-5 years) preferred.
Competencies, Knowledge, Skills and Abilities
- Must be able to maintain professionalism in high stress situations.
- Demonstrates a high level of commitment, motivation and energy.
- Exhibits professionalism, trustworthiness, honesty and integrity.
- Ability to communicate effectively with members, staff and health care professionals.
- Ability to work with individuals on all levels and build productive relationships.
- Ability to work independently as well as collaboratively in a team environment.
- Must be able to prioritize, plan and handle multiple tasks/demands simultaneously.
- Must be organized and able to multi-task.
- Must possess excellent verbal, listening and communication skills.
- Written and oral communication must be complete and accurate.
- Able to function independently and exercise appropriate judgment.
- Able to prioritize assignments from multiple staff within the department; i.e., Managers, Director, etc.
- Demonstrate flexibility in dealing with a variety of situations and personalities including regulatory agencies and third party payors.
- Able to identify and report quality-of-care and risk management issues to the Director in a timely fashion.
- Ability to multi-task and adjust to changing priorities.
Company Information
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Equal Opportunity
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.
