What are the responsibilities and job description for the Disney Destination Expert position at Aulani, A Disney Resort & Spa?
We are seeking a skilled and knowledgeable individual to join our team as a Vacation Consultant at Aulani, A Disney Resort & Spa. In this role, you will be responsible for providing expert advice on travel options and amenities available at Disney destinations, as well as assisting Members in planning a customized trip that enhances their time and resources.
You will need to have fluency in both Japanese and English (speaking, reading, and writing), as well as excellent communication skills and the ability to work independently in real-time. Previous experience in the hospitality industry is preferred, but not required.
A typical day in this role may include responding to phone inquiries from Members, assisting them with their travel plans, and resolving any issues that may arise. You will also be responsible for staying up-to-date with the latest Disney news and offerings, as well as collaborating with other departments to ensure seamless service and Member satisfaction.
Benefits and perks include health and savings benefits, educational opportunities, and special extras that only Disney can provide. If you are passionate about travel, customer service, and working for a company that values its employees, apply now to learn more about this exciting role!