What are the responsibilities and job description for the Nail Technician- Full position at Aulani, A Disney Resort & Spa?
Aulani, A Disney Resort and Spa
We are seeking a skilled Nail Technician to provide exceptional guest service while offering professional nail, hand and foot treatments.
Responsibilities:
- Provide consistent professional nail, hand and foot treatments in accordance with Spa protocols and accepted certification practices
- Care for equipment properly and use products efficiently to be cost-effective
- Educate and train guests on all services and products offered
- Maintain high standards of sanitation and sterilization as directed by law and the spa's policies and procedures
- Perform prep work, clean, and restock the room as required
- Promote spa treatments, services, sessions, and retail, as well as programs and promotions
- Handle guest questions and concerns professionally and courteously
- Provide accurate and immediate responses to all requests ensuring complete guest satisfaction
- Attend ongoing training to stay knowledgeable about current spa trends
Basic Qualifications:
- Currently hold and maintain state Nail Technician license (with state of Hawaii)
- Excellent guest service skills and enthusiasm
- Excellent communication and listening skills
- Friendly and outgoing personality
- Previous experience in a Spa or Hotel environment
- Ability to handle difficult situations with minimal/no supervision
Preferred Qualifications:
- Basic computer knowledge
- Knowledge of Hawaiian/Japanese language preferred
Availability:
Part-Time: Available for a minimum of 3 full days per week, including weekends. Up to 40 hours per week during the training period.
Full-Time: Available 7 days a week, up to 40 hours per week.
Must be available to work varying shifts, including evenings, weekends, and holidays.