What are the responsibilities and job description for the Shift Leader position at Auntie Anne’s + Cinnabon (Ann Arbor)?
Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team baking nationally loved sweets & treats, including a $100 signing bonus. As a Shift Leader, you will play a crucial role in managing daily operations, ensuring exceptional customer service, and leading our local bakery in Ann Arbor to success. This position requires excellent personal skills, including a strong background in food production and hospitality management, along with the ability to effectively manage inventory and maintain high standards of quality.
Duties
- Oversee daily baking operations during assigned shifts, ensuring smooth workflow and adherence to company quality standards
- Make sure every customer leaves with top-notch treats, and a positive guest interaction, growing our loyal base of devoted followers.
- Manage inventory control by monitoring stock levels, placing orders as needed, and minimizing waste.
- Train, mentor, and supervise team members to enhance their skills in food service and hospitality.
- Ensure compliance with health and safety regulations while maintaining cleanliness and organization in the work area.
- Assist in food production processes to guarantee quality and presentation standards are met.
- Provide excellent customer service by addressing guest inquiries and resolving any issues promptly.
- Collaborate with management to implement new initiatives aimed at improving efficiency and guest satisfaction.
Skills
- Strong knowledge of inventory control processes within the food industry.
- Experience in food service management, including bakery or coffee establishments.
- Proven ability to lead and motivate a team effectively.
- Understanding of digital point-of-sale systems, and basic math skills for sales.
- Familiarity with food production techniques and best practices.
- Excellent communication skills to interact with guests and staff professionally.
- Background in hospitality management or bartending is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join us as a Shift Leader where you can showcase your leadership skills while contributing to an exceptional dining experience for our guests!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Ann Arbor, MI 48103 (Required)
Ability to Relocate:
- Ann Arbor, MI 48103: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16