What are the responsibilities and job description for the Enrollment Specialist I position at Auntie Rose Child Care Development Center LLC?
Job Summary
We are seeking an enthusiastic and proactive Enrollment Specialist to join our team. The ideal candidate must have a strong customer service orientation, sales skills, empathy, and the ability to explain our services clearly and effectively. We are looking for a responsible, organized and committed person with high standards of professional ethics.
Responsibilities:
Child Registration: Responsible for managing the entire registration process.
Promotion of services and filling vacancies: Actively promote the center's services to attract new families and occupy available spaces, using effective sales techniques.
Managing C4K and School Readiness Programs: Become familiar with assistance programs, helping families access these resources, requiring the necessary documentation to qualify them, and ensuring successful enrollment.
Bilingual: English and Spanish (must)
Customer Service: Provide exceptional customer service, addressing inquiries, providing accurate information, and resolving concerns efficiently and courteously. Intake Interviews: Conduct initial interviews with interested families to understand their needs, offer solutions, and guide them through the enrollment process. Quotes and Service Agreements: Provide clear and accurate quotes to families, and close the sale by finalizing service agreements with professionalism. Calendar Management: Efficiently use technological tools to manage the calendar of appointments with potential clients and existing clients. Data and Document Control: Keep the file of required documents up to date and in compliance with State regulations. Reports to the Program Director, to inform about the procedures carried out periodically. Liaison with families and therapists.
Experience
- Previous experience in recruiting or enrollment-related roles is preferred
- Knowledge of early childhood education industry is a plus
- Proficiency in data collection and record administration
- Strong social work skills for client support
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $19