What are the responsibilities and job description for the Dental Front Desk Receptionist position at Aura dental care?
Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to join our medical office team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a professional demeanor, strong communication skills, and proficiency in medical office management systems.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage patient check-in and check-out processes efficiently.
- Handle phone calls with professionalism, addressing inquiries and scheduling appointments.
- Maintain accurate patient records using electronic health record systems such as eClinicalWorks and Meditech.
- Process medical collections and verify insurance information as needed.
- Assist with clerical duties, including filing, data entry, and maintaining office supplies.
- Utilize 10 key typing skills for accurate data entry of patient information and billing codes (ICD-9 and ICD-10).
- Ensure compliance with medical office protocols and maintain confidentiality of patient information.
Requirements
- Previous experience in a medical office setting is preferred.
- Familiarity with medical terminology and coding (ICD-9, ICD-10) is highly desirable.
- Proficiency in electronic health record systems such as eClinicalWorks or Meditech is a plus.
- Strong clerical skills with attention to detail and accuracy.
- Excellent phone etiquette and communication skills to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- High school diploma or equivalent; additional certifications in medical administration are a plus.
Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while developing your career in the healthcare field!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $24
