What are the responsibilities and job description for the Entry Level Customer Service position at AURA?
- YOU MUST BE IN NYC IN ORDER TO APPLY**
About Us:
At Aura, we're committed to creating exceptional marketing experiences that resonate with our clients and their audiences. As an Entry Level Customer Service Representative, you'll play a crucial role in delivering top-notch service and support while immersing yourself in the exciting world of marketing. If you're ready to learn, contribute, and thrive, we're excited to welcome you to our team.
Job Responsibilities:
As an Entry Level Customer Service Representative, you'll be a pivotal point of contact between our company and our valued clients. Your responsibilities will include:
- Providing prompt, professional, and courteous customer service to clients
- Assisting clients with inquiries, requests, and concerns through various communication channels
- Collaborating with cross-functional teams to ensure client satisfaction
- Learning about our marketing strategies, services, and industry trends
- Gaining exposure to marketing campaign planning and execution
- Contributing to maintaining accurate client records and documentation
- Identifying opportunities for service enhancements and improvements
We're seeking individuals who possess the following skills and qualities:
- Strong communication skills, both written and verbal
- Customer-focused attitude with a passion for delivering exceptional service
- Problem-solving abilities and a proactive approach to challenges
- Basic understanding of marketing concepts and strategies
- Ability to work collaboratively within a team-driven environment
- Detail-oriented mindset with strong organizational skills
- Adaptability and eagerness to learn and grow
- Proficiency in using common office software and communication tools
- Comprehensive training in customer service and marketing practices
- Exposure to diverse marketing campaigns and strategies
- Mentorship from experienced marketing professionals
- Opportunities to expand your skill set within a thriving marketing company
- Room for advancement and career growth
- Competitive compensation package
Ready to kickstart your career in marketing with a focus on customer service? Submit your resume and a cover letter highlighting your enthusiasm for both customer service and marketing, any relevant experiences, and your drive to succeed. If you're excited to provide exceptional service while embarking on a path of professional development, we're eager to hear from you.
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