Sales Specialist - Upsell

Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.

Come build with us!

About The Role

Are you someone who is looking to get your foot in the tech sales space? Do you enjoy communicating with people and helping them solve problems? This may be the opportunity for you. Because of this rapid growth Aura is expanding its sales team. This is a work-from-home, remote position. We're looking for some hungry, ambitious candidates who want to make a difference. This person will make outbound calls to Aura customers and focus on upselling opportunities. You may also take inbound calls for new enrollment or customer cancellations for retention when necessary. This role is a great opportunity to make a difference and kick off your tech sales career!

Day To Day

• Master evangelizing Aura's story and mission to “create a safer internet” for individuals and families
• Full comprehension of Aura's product catalog and how they protect our customers
• Take inbound customer cancellation calls and retain them as an Aura customer
• Make daily outbound calls to existing Aura customers with failed subscription payments
• Consult with customers on best practices to better protect their online identity and digital assets
• Take inbound sales calls generated by our marketing team and partners, and align those prospective customers with the Aura plan that best meets their needs
• Achieve or exceed monthly quotas by enrolling new customers prospects into Aura
• Collaborate with team members to better improve sales processes
• Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource customers
  
  

What You Bring To The Table

• You love talking to people and are naturally engaging
• You have a high level of integrity and work ethic
• You're naturally competitive and thrive within a fast-paced sales environment
• You're self motivated and know how to push yourself to achieve goals
• You're a team player and know how to win within a team environment
• You like to work hard, have fun, laugh, and be a part of a winning team
  
  

Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay for this position includes an hourly rate of $16-18/hour, plus commission. Total compensation (hourly rate commission) is estimated to be $55,000-$68,000, but may vary depending job-related knowledge, skills, experience, location, and meeting sales metrics while in the role.

Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.

Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.

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