Operations Manager

Description

 

 

 

 

 

Position System Title:

Operations Manager

Position Business Title:

Operations Manager 

Department:

Operations

 

Direct Reporting Structure (Please note this position will involve direction from other members of management as well)

 

 

 

 

 

 

 

 

 

 

 

 

Purpose/Scope:

(Note: In addition to these functions, employees are required to carry out other duties as may reasonably be required).

The Operations Manager will have direct responsibility for the plant operations, safety, quality, and direct labor personnel at the facility. As an integral part of the plant leadership team, the Operations Manager will provide daily visible leadership and be accountable for contributing to the development of long term and tactical goals for the facility. The Operations Manager will be mandated with optimizing the plant’s operational performance, ensuring delivery of annual commitments and achievement of both short and long term financial goals

 

 

Position Responsibilities:

• Ensure a safe, clean and comfortable work environment that complies with all
  occupational health, safety and environmental laws.
• Develop and foster and environment that creates high employee motivation through
  positive communication and excellent leadership.
• Drive and implement continuous improvement initiatives at all levels across the
  organization.
• Develop and implement plans to achieve plant goals and financial targets.
• Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations.
• Create and manage operational plans that deliver productivity gains through process improvement across all elements of the business
• Participate in budgeting and monthly forecasting process for the plant.
• Develop plans to achieve the forecasted labor amounts.
• Manage the plant OEE tracking and work with the Engineering department to prioritize and improve OEE’s throughout the plant.
• Support launch process by participating in the planning process, reviews and preproduction builds.
• Maintain effective relationships with key business/operational contacts
• Ensure high level of operational quality
• Perform all aspects of performance management. Initiate appropriate action using inhouse performance management procedures
• Assist and manage the delivery of key projects that have an impact on operations
• Determine and monitor performance and service levels. Ensure that services are delivered within agreed resources
• Implement continuous improvement activities within departments
• Create a work environment that drives continuous improvement and employee
  engagement
• Ensure effective coordination across all operations functions  
• Other Duties as Assigned

 

Preferred Education and Experience

 

Competencies:

• Must be proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint)
• Must have the ability to lead and motivate people
• Must have excellent verbal and written communication skills and have the ability to
  present information to all levels in the organization
• Ability to read, write and perform non-complex mathematical calculations
• Ability to pay attention to detail, multi-task and follow direction
• Knowledge of Lean manufacturing concepts and experience with Toyota Production
  System.
• Experience with Six Sigma is preferred  

Experience

• Requires 5-7 years of relevant experience as a leader in a manufacturing environment
• A minimum of 3 years’ experience as an Operations Manager in a manufacturing environment is preferred

Education

• Bachelors Degree in Business or Engineering is required
• MBA is preferred

 

Requirements

 

Travel:

• Travel to other North America plants may be required for training, support, and meetings.

 

Physical Requirements:

• Ability to work in front of a computer screen 8 hours or more per day
• Ability to move around in office environment as needed to complete job duties. This may involve the need to climb stairs
• Ability to move around on production floor as needed to complete job duties. This may involve the need to climb stairs or ladders
• Ability to work in noisy environment
• Ability to work in noisy environment

 

 

 

This job description is subject to change at any time at the company’s sole discretion.

 

 

Rev Description of Change Author Rev. Date

1

Draft

E Bieger-Rohl

01.2025

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