What are the responsibilities and job description for the Administrative Coordinator position at Aurora Community Services?
REALiving is our sister company of Aurora Community Services, that focuses on helping people to be their BEST.
We are looking for an Administrative Coordinator to join our growing team in our Chippewa Falls Office!
Position Summary: This position is responsible for the provision of advanced clerical, administrative and client coordination services for REALiving.
Responsibilities:
- Answer and direct phone calls and emails from the main business line and email account, including crisis calls
- Create service authorizations, schedule professional coaching.
- Manage client database
- Create quarterly utilization reports
- Create monthly productivity charts for EAP Advisors. (SFAP, Utilization, and FROI Utilization and data)
- Send and collate surveys; coordinate information and data.
- Manage business and individual calendars
- Coordinate meeting agendas and minutes
- Coordinate conferences, trainings, orientations and other meetings, virtual and in person
- Coordinate and distribute publications and e-news
- Coordinate contract renewals, upload all documentation
- Coordinate affiliate providers, collect and maintain credentials, records, and billing
- Maintain supplies
- Write articles for magazine,
- Maintain RL Calendar of events
- Maintain Mandated Referral dashboard
- Initiate Crisis Response by sending educational material to initial caller and calling for counselors
- Initiate Management Consultation as needed (schedule with first available advisor)
- Maintain BESTology Certification participant records and requirements
- Assist clients and RL staff with issues/concerns
- Effectively convey ideas and department needs using clear verbal and written communication
- Protect REALiving’s value by keeping information confidential
- Ensure safe work practices
- Perform other duties as assigned
Pay Range: $20 - $22/hr. based upon experience and education.
Benefits:
- Option to get paid before payday
- Opportunities for advancement in a growing, hire-from-within company
- Employee discount - Verizon and Dell
- Health Insurance
- Life Insurance
- Dental Insurance
- Vacation/Personal Hours
- Employee Stock Ownership
- 401-K
- Employee Achievement Program
- Longevity Bonus for Part Time or Full Time Employees
- Casual dress (no uniforms), fun work atmosphere
- And more
If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer
Salary : $20 - $22
