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Front Office Dental Receptionist

Aurora Dental Associates
Aurora, OH Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support in a fast-paced environment. The ideal candidate will be responsible for managing front desk operations, ensuring efficient communication, and maintaining patient records while adhering to HIPAA regulations.

Duties

  • Greet and assist patients and visitors in a friendly and professional manner.
  • Manage phone systems, including answering calls, directing inquiries, and taking messages as necessary.
  • Schedule dental appointments and coordinate care plans using Dentrix software.
  • Perform insurance verification.
  • Maintain accurate patient records and documentation in accordance with HIPAA guidelines.
  • Provide administrative support to dental staff as needed, including managing correspondence and filing.
  • Handle incoming and outgoing mail and packages efficiently.

Qualifications

  • Previous experience in a front desk or receptionist role, preferably in a dental setting.
  • Familiarity with dental terminology, insurance verification processes is highly desirable.
  • Strong organizational skills with attention to detail to manage multiple tasks effectively.
  • Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
  • Ability to maintain confidentiality and adhere to HIPAA regulations at all times.
  • A proactive approach to problem-solving with the ability to work independently or as part of a team.

Join our team as a Front Desk Receptionist where you will play a vital role in ensuring smooth operations while providing outstanding service to our patients!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Paid time off

Schedule:

  • Monday to Friday
  • No weekends

Work Location: In person

Salary : $20 - $24

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