What are the responsibilities and job description for the Front Office Dental Receptionist position at Aurora Dental Associates?
Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support in a fast-paced environment. The ideal candidate will be responsible for managing front desk operations, ensuring efficient communication, and maintaining patient records while adhering to HIPAA regulations.
Duties
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage phone systems, including answering calls, directing inquiries, and taking messages as necessary.
- Schedule dental appointments and coordinate care plans using Dentrix software.
- Perform insurance verification.
- Maintain accurate patient records and documentation in accordance with HIPAA guidelines.
- Provide administrative support to dental staff as needed, including managing correspondence and filing.
- Handle incoming and outgoing mail and packages efficiently.
Qualifications
- Previous experience in a front desk or receptionist role, preferably in a dental setting.
- Familiarity with dental terminology, insurance verification processes is highly desirable.
- Strong organizational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
- Ability to maintain confidentiality and adhere to HIPAA regulations at all times.
- A proactive approach to problem-solving with the ability to work independently or as part of a team.
Join our team as a Front Desk Receptionist where you will play a vital role in ensuring smooth operations while providing outstanding service to our patients!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $24