Demo

Operations Assistant

Aurora Energy Research
Oakland, CA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Description

Known internally as the Business Infrastructure & Operations Assistant, this role is responsible for providing a wide range of operational support in a fast paced and changing environment. Reporting to the Oakland Office Manager, you will proactively assist them and the wider Business Infrastructure & Operations function to continuously improve business capabilities and operational processes.

As Business Infrastructure & Operations Assistant, you will play a crucial role in ensuring the physical workspace is well-maintained, safe, and conducive to supporting the organization's operations and objectives, as well as enhancing employee well-being. You should be able to work independently, be flexible to changing deadlines and capable of dealing with people at all levels. Reliability and adaptability are vital for this role, together with excellent interpersonal, organizational and communication skills.

Key Responsibilities

Reception duties :

  • Welcoming all visitors to Aurora, following internal visitor management processes
  • Keeping an organized and orderly office which is always ready for use
  • Maintaining and tidying up conference rooms & common spaces on a frequent basis
  • Answering calls and directing messages to relevant departments
  • Assisting the Office Manager with new starter preparation and onboarding; leading office tours, creating access passes, and setting up desks
  • Receiving and signing for deliveries
  • Proactively manage office and kitchen supplies to ensure staff needs are met

Assistant duties :

  • Coordinating weekly Friday meals for the office and organizing catering as required
  • Ordering office supplies and refreshments, managing stock levels, as well as raising purchase requisitions and receipting on the company’s ERP system
  • Organization of team travel arrangements incl. hotels, taxis, and restaurants etc.
  • Supporting in organising team offsites, birthday celebrations, Holiday functions, happy hours, and conferences
  • Assisting the Office Manager with monthly receipt reconciliations and other financial audits on an ad hoc basis
  • Preparing reports and putting together proposals or presentations when required
  • Help to troubleshoot and problem solve issues that may arise regarding basic office / IT functions, maintenance, and team needs
  • Supporting the Oakland Market Lead and Office Manager with administrative tasks, office-related projects, internal events and communications
  • Provide ad hoc admin support to the wider NORAM region and global Business Infrastructure & Operations team as required
  • What we are looking for

    Required attributes :

  • Experience in an administration, customer service, project management or events management role.
  • A self-starter who can work with minimum supervision and hit the ground running
  • Ability to multi-task and re-prioritise in a fast-paced and demanding environment.
  • Resourceful and tenacious in approach to problem solving.
  • Exceptional organisational, verbal and written communication skills.
  • Excellent PowerPoint, Word and Excel skills.
  • Versatility, ambition & a desire to be challenged.
  • Ability to communicate confidently and effectively with high-level executives.
  • Flawless attention to detail and a professional etiquette.
  • Desirable attributes :

  • Basic Outlook and IT knowledge (Laptop Set-up, Conference Room preparation).
  • Experience of working with an ERP System
  • The successful candidate would start as soon as possible. We will review applications as they are received. Salary will be competitive with experience.

    What we offer

  • A fun, informal, collaborative and international work culture
  • A competitive salary package
  • Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals
  • Access to the Aurora Academy, our training program offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry.
  • Access to our Employee Assistance Program (EAP), offering a complete support network that offers expert advice and compassionate guidance 24 / 7 / 365, covering a wide range of personal and professional aspects.
  • From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments.

    While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.

    We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation

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