Case Manager - Crisis/CSU

Description

Come join Aurora Mental Health & Recovery (AMHR) as a full-time Case Manager and grow your clinical career! The Crisis Stabilization Unit (CSU) is a mental health facility that can provide 24/7  mental health services and stabilization to clients for up to five days. The CSU Case Manager role involves the treatment and outcome planning for clients currently staying in the CSU. This position includes developing quick rapport with clients in order to understand needs and problems, and find solutions for services and connection to more care.  The case manager may coordinate appointments, transportation, find resources, and explain processes in order to help every client with the next steps in treatment and recovery. This role may also flex to support other client care in the CSU including ensuring oversight and safety of staff and clients within the unit, preparing meals, light cleaning duties, and maintaining 15-30 min safety check, and other duties as assigned. 

About the team.

Our crisis services division is a part of a statewide crisis initiative that provides resources for mental health, substance-abuse and or emotional crisis health, information, and referrals. Our crisis services include a 24/7 walk-in crisis clinic that provides mental health assessments and referrals for individuals experiencing any self-defined crisis. We also operate a 24/7 16-bed adult crisis stabilization unit (CSU) that provides mental health treatment in the form of medication services, individual and group therapy, and 24-hour support. All employees who work in crisis services are expected to work on site with clients and are provided all necessary PPE.

About you.

The ideal candidate is well organized, has experience in behavioral healthcare, and is proficient in customer service. Of great importance, the ideal candidate can work independently and is self-motivated. The candidate must be extremely reliable and timely, showing up for shift and in completing documentation, be a team player, and adapt to the chancing environment that makes up crisis care.

Schedule. This position is fully Onsite/In-person with a Monday - Friday, 9:00 AM - 5:00 PM schedule.

Salary for this role. The starting wage is based on experience and company equity. Paid bi-weekly.

• $20.93 - $31.37 per hour

Bilingual Language Differential Pay. *rate depends on language requirements for the position and the candidate's fluency. 

• Employees will receive scheduled earnings on a bi-weekly basis, equivalent to 5% of their regular base rate (hourly or salaried), with a maximum amount of $3,000.00 per calendar year. The annual maximum amount will be prorated based on full-time equivalency (FTE). 

Essential Functions:

Some or all of the following essential functions will be relevant to the Case Manager role depending on the specific clinical team where work is performed:

• Serve as payee for clients who require assistance to manage their finances.
• Help clients in meeting basic needs for food, clothing, shelter, personal safety and general health care, and assist them with applications for income, medical, housing or other benefits which they may need and to which they are entitled.
• Ensure clients' access to needed services and community resources by arranging for transportation.
• Provide comprehensive psychosocial services designed to improve or maintain clients abilities to function effectively.
• Help clients evaluate strengths and symptoms, and facilitate in clients setting their own goals and plan for appropriate services.
• Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation and other community services.
• Help clients develop social skills, interests and leisure time activities, including opportunities for age appropriate activities.
• Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services or supported work environments where appropriate.
• Offer support, assistance, consultation and education to families, friends, landlords, employers, community agencies and others who come into contact with clients, in order to maximize benefits and minimize problems associated with the presence of these persons in the community.
• Identify, work with and make full utilization of potential natural support systems such as neighborhood networks, churches and community organizations to encourage treatment program engagement.
• Reach out to eligible clients, inform them of and educate them about available services and in the community.

Qualifications

Requirements:

• Bachelors degree in psychology, social work or other related human services degree.
• Or Bachelor's Degree in unrelated field with at least one year of behavioral health experience.
• Demonstrated interest in behavioral health field
• Ability to assess crisis situations and intervene appropriately.
• Knowledge of community resources.
• Basic understanding and ability to work with differing behavioral health presentations.
• Knowledge of community resources.
• Effective organizational skills.
• Effective written and verbal communication skills.
• Preferred: Bilingual

Required Vaccination and TB Test. 

At AMHR the health and safety of our clients and staff are our top priorities. As part of this commitment, all employees are required to receive an annual influenza (flu) shot and present a negative TB test result before their first day of work. Proof of both the flu shot and negative TB test must be provided on your first day of employment. A medical or religious exemption can be requested if necessary. 

Benefits:

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage*
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability*

*Eligible for benefit if working 30 hours per week or more

Our Mission.

Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.

Vision: To foster hope and healing through compassionate, quality care.

Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork

We are an Equal Opportunity Employer.

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.

Diversity Statement.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.

Salary : $3,000