What are the responsibilities and job description for the Clinical Manager - Residential Services position at Aurora Mental Health & Recovery?
Job Details
Description
The Residential Services team at Aurora Mental Health & Recovery (AMHR) is a 24/7 operation dedicated to creating a safe, trauma-informed space where clients can engage in treatment and receive the support they need. This dynamic and hardworking team values collaboration and mutual support, both for each other and for the clients they serve. With a fun, creative, and experienced managerial team, they work together to provide exceptional care in an environment where challenges are met through teamwork and dedication.
AMHR is seeking a Clinical Manager to lead the Residential Services team, overseeing two facilities—one with 15 beds and another offering longer-term stays with 8 beds. This key leadership role ensures high-quality client care, adherence to regulations, and the cultivation of a supportive staff environment. The ideal candidate is detail-oriented, creative, and has a solid understanding of ALR regulations and QMAP requirements. Additionally, they should demonstrate leadership rooted in AMHR's core values and have a balanced approach to managing the complex needs of a 24/7 care environment.
Schedule. This position is fully onsite/in-person. The schedule is Monday–Friday, 8am–5pm. The schedule requires flexibility, as this is a 24/7 program.
Essential Functions:
- Manager Accountabilities: Lead employees, maintaining team focus and direction. Hire, provide performance feedback and coaching, and fire employees in accord with organization guidance. Monitor work schedules and receive and approve requests for time off based on work volumes and staffing schedules. Communicate with external stakeholders related to team accountability. Cascade information from sr. leadership to lower levels in alignment with organization strategy and goals. Design and implement effective group and intergroup work and communication expectations. Define and monitor group-level performance indicators. Diagnose and resolve problems within and among work groups.
- Arrange appropriate training of staff to improve clinical skills, including providing clinical supervision to therapists, and other team members as appropriate.
- Work cooperatively with all staff to provide a comprehensive range of services and ensure the smooth transition of clients from one service to another, including handling referrals and assignment of cases to therapist.
- Handle complaints from clients and community agencies in an efficient and satisfactory manner.
- Develop new services to meet unmet or underserved needs in the community.
- Ensure that clinical and fiscal paperwork and online clinical records are correctly and promptly completed.
- Interact with community agencies to improve services to clients and enhance the organization's image as a competent provider of mental health services and a committed and caring member of the community.
- Advocate for organization's services in the community and at the state level, as appropriate.
- Ensure that revenues to pay for services are documented and billable by the business office and that the funding source is known to the billing office.
- Understand and adhere to budget for program.
- Staff member will complete needed care coordination tasks for their assigned role.
Qualifications
Requirements:
- Master's or Doctoral degree in a license eligible field.
- Licensure: Current Colorado licensure: Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Psychologist (PhD or PsyD). One of the preceding licensures from another state is acceptable if in the process of obtaining Colorado licensure and will have prior to the six-month anniversary with the company.
- Three years' experience working with the population served by the clinical area of responsibility, including administrative experience in a behavioral health setting.
- Valid Colorado Driver's License with a driving record that meets the organization's requirements.
- Required QMAP (Qualified Medication Administration Personnel). Must obtain QMAP certification within 30 days of hire. AMHR provides the required training, and employees must successfully pass the certification exam to meet this requirement.
- Excellent knowledge of theoretical issues related to clinical treatment.
- Treatment philosophy consistent with the organization's goals.
- Excellent management and communication skills.
- Trained and experienced in screening, assessment and treatment of mental health and substance abuse concerns.
Required Vaccination and TB Test.
At AMHR the health and safety of our clients and staff are our top priorities. As part of this commitment, all employees are required to receive an annual influenza (flu) shot and present a negative TB test result before their first day of work. Proof of both the flu shot and negative TB test must be provided on your first day of employment. Medical and religious exemptions can be requested if necessary.
Salary for this role.
Salary is based on 1.0 FTE (full-time equivalent) or 40 hours per week. Fewer than 40 hours/week will be prorated and adjusted to the appropriate FTE. Salary is also based on experience and company equity.
- Licensed Psychologist: $119,392.42 - $142,352.50 per year
- Licensed Therapist: $79,814.59 - $109,219.97 per year
Additional Perks.
- Loan Forgiveness
- Continued learning benefit. AMHR meets the definition of Deem Status provided by DORA for LPC, LCSW, and LMFT licenses.
- Access to an online database of clinical trainings to help you meet the continuing education licensure requirements, reimbursement to attend conferences based on your specialty interests, and regular in-person trainings on a variety of clinical topics.
Benefits:
- Health insurance: Kaiser
- Dental, vision, and flexible spending accounts (dependent care & health care)
- Company paid basic life and AD&D insurance
- Long-term disability coverage*
- 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
- Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
- Employee Assistance Program
- Voluntary term life insurance
- Short term disability*
*Eligible for benefit if working 30 hours per week or more
Our Mission, Vision and Core Values.
Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.
Vision: To foster hope and healing through compassionate, quality care.
Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork
We are an Equal Opportunity Employer.
Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.
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Salary : $79,815 - $142,353
