GENERAL MANAGER, ATLANTA OPERATIONS

POSITION SUMMARY

The General Manager (GM) will work closely with headquarters functions daily to ensure that their facility and customers are receiving the necessary support from customer service, purchasing, transportation, accounting, sales, and marketing. The General Manager will be expected to develop positive relationships with key customer accounts serviced by the PDC. In addition, the General Manager, Atlanta Operations, will work closely with the General Managers at the regional PDCs.

Qualification Requirements

• Bachelor’s Degree Preferred.
• 5-7 years of management and leadership experience in distribution setting.
• Working knowledge of computers and programs specific to operations and operations management, including WMS experience and MS Excel, Word, PowerPoint, and Outlook.
• Advanced project management and data analysis experience a plus.

Skills

• Strong ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
• Possesses excellent written and verbal communication skills.
• Demonstrated experience in customer relations and the ability to foster customer-centric thinking throughout the organization to exceed expectations.
• Solid financial acumen including experience in budgeting and forecasting.
  • Attention to detail and task completion.
• Excellent decision-making skills.
  • Excellent negotiation skills.

Job Responsibilities

• Responsible for oversight of all functions in the Distribution Center.
• Communicate, support, and achieve daily, monthly, and annual expectations.
• Support all human resource related activities, including but not limited to, sourcing and staffing of positions, performance management, compensation administration, and training and development.
• Create a culture that promotes Aurora’s shared values and supports positive employee relations.
• Monitor activities of work teams to ensure that safe practices are in place and being demonstrated. Monitor building to ensure that proper housekeeping is being practiced. Give guidance to safety committee.
• Work with Sales, Customer Service, Transportation, Purchasing, Finance and customers directly as needed to effectively plan and forecast future business activity and achieve expected performance.
• Understand customer’s needs and provide an experience which exceeds their expectations.
• Own P&L, balance sheet and operational performance.
• Maintain Capex activities that are in line with P&L and support performance.
• Review and evaluate operational performance, address performance gaps, and take corrective action, as needed, to ensure each functional area is delivering on operating goals.
• Lead all organizational development efforts including but not limited to recruiting, skill and leadership development and performance management.
• Coordinate and execute programs focused on continuous process improvement throughout the facility to reduce costs, improve material flow, processes, and efficiency.
• Audit facility to confirm compliance with internal procedures as well as accordance with county, state, EPA and OSHA regulations.
• Ensure the facility and grounds are maintained.
• Ensure space utilization plans are in place and that they provide a safe and productive use of the space and create flow through the PDC.
• Support Aurora by hosting customer visits and tours of the PDC facility.
• Other duties as assigned by the Executives of Aurora.
• Periodic travel within the region and to regional PDCs.

WORKING CONDITIONS AND PHYSICAL EFFORT

• Work is performed in both a typical interior/office work environment as well as out on the floor of the warehouse distribution center.
• Bending and light lifting required.
• Frequent air/land travel may be required.
• Generally limited exposure to physical risk.