What are the responsibilities and job description for the Veterinary Client Care Coordinator/Receptionist position at Aurora Veterinary Care?
Client Care Coordinator
Our Client Care Coordinators are the core of our team. They are responsible for showing our clients and patients what the best of veterinary care looks and feels like.
Description: Aurora Veterinary Care is a new small animal veterinary hospital that opened its doors in Waunakee in May 2023. We are driven by the strong desire to bend the arc of veterinary medicine practice from large corporate consolidation back to private ownership. Our 4,200 sq ft hospital focuses on wellness, surgical, and urgent care services and has all that is needed to practice high quality medicine in a general practice setting: in house bloodwork, digital radiology (including dental), comprehensive anesthetic monitoring equipment, and ultrasound.
Our Client Care Coordinators are responsible for helping ensure our clients and patients have the best veterinary experience. Specialities include greeting clients and pets, checking in appointments, answering phone calls, client education, computerized scheduling of appointments, assisting technicians and doctors, and so much more!
Our practice’s purpose is to ‘heal, support, and comfort pets and the people that love them”. We fulfill this purpose by working as a team guided by the core values of our practice:
- practice COMPASSION. We practice compassion with ourselves, patients, their families, and our team.
- build LASTING CONNECTIONS. Connection cultivates trust, caring, and the ability to make a difference. Lasting connections are a result of living our purpose.
- live with INTEGRITY. Trust is an outcome of integrity, making it an integral part of our lives, our team, and our work.
- remain HUMBLE. Humility allows us all to live and work more humanly. We do not think less of ourselves, we think of ourselves less.
- seek BALANCE. Our life is in our work. Our work is part of our life. We enjoy them both and seek their balance.
Benefits (for full time position):
- Generous paid time off
- Health insurance
- CE allowance
- Clothing allowance
- Pet health care discount
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Uniform allowance
Schedule:
- Day shift
- Evening shift
Work Location: In person
Salary : $19