Veterinary Technician Supervisor

Job Summary
The Austin Animal Center is seeking someone who will share our commitment to deliver exceptional service and care to our guests on a daily basis while making sure they are healthy. The Co-Animal Services Supervisor – Veterinary Services, under the direction of the Veterinary Services Manager is the co-leader of our Veterinary Technicians team’s business operations and activities and the person that keeps these teams moving forward. The position along with the other co-supervisor will help plan, assign, and supervise work of assigned program staff and will provide advice, counsel, training and support to the Veterinary Technicians who provide surgical assistance to the Veterinarians.

Responsibilities

• Assist veterinarians during examinations and surgical procedures.
• Administer medications, vaccinations, and treatments as prescribed.
• Coordinates unit activities with other divisions by evaluating operational needs and assignment of work activities. Develops operating procedures. Tracks operating information and write technical reports.
• Ensures compliance with unit procedures, policies, and protocols.
• Resolves customer conflicts and provides options to ensure customer satisfaction.
• Develops, revises, and implements standard operation practices, policies, and procedures for the unit. Determines goals, objectives, and resources requirements for the activities of the unit. Prepares performance measures, data, and reports for management review.
• Assists with planning, developing, organizing, evaluating, and monitoring the unit’s budget.
• Plans, develops, organizes, evaluates, manages, and monitors the unit’s programs, projects, and activities.
• Orders supplies, maintains inventory, makes purchases, monitors contracts, and recommends capital expenditures.
• Maintains and updates automated record keeping and files.
• Prepares, as necessary, notifications for the news media.

Skills

• Knowledge of animal and rabies control laws and ordinances including care, restraint, quarantine, animal behavior, anatomy, hygiene, nutrition, first-aid, and customer service.
• Knowledge of humane and safe animal care.
• Knowledge of good customer relations dealing tactfully and professional with customers and public in emotional or adversarial conditions.
• Knowledge of supervisory and managerial techniques and principles including the evaluation of others and conflict resolution.
• Skill in establishing and maintaining good working relationships with other employees and the public and making effective use of community resources.
• Skill in data analysis and problem solving.
• Ability to communicate effectively oral and in writing to respond to inquiries and prepare and present information.
• Ability to demonstrate leadership, management, and human relations skills to facilitate significant cultural and organizational change.
• Ability to guide, train, monitor, evaluate, and provide feedback on the work of others.
• Ability to effectively manage projects and delegate responsibilities.

Join our team of dedicated professionals who are committed to making a difference in the lives of animals every day!

Job Type: Full-time

Pay: $27.41 - $33.30 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• License reimbursement
• Life insurance
• Paid parental leave
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• Weekends as needed

Application Question(s):

• How many years of lead or supervisor experience do you have?
• Are you a licensed veterinary technician (LVT)?

Experience:

• Veterinary experience: 3 years (Preferred)

Work Location: In person

Salary : $27 - $33