Stocker

This Job Description is designed to accurately reflect job duties. However, it may not be all-inclusive and other job-related duties may be required.

Reasonable accommodations that do not cause an undue hardship on Austin Hardware & Supply, Inc. will be considered as required by local, state, or federal law.

POSITION SUMMARY

Work within all the functional departments within Austin Hardware and Supply to manage the Vendor Managed Inventory program for the benefit of our customer(s).

Each VMI program is different with unique requirements that must be adhered to for the positive satisfaction of our customer experience.

JOB DUTIES

• Serve as the customer’s advocate to resolve any problems with Austin Hardware service.
• Insure on time delivery of products.
• Ensure that a 98% in-stock service level exists for each account, proactively work with the VMI Team and VMI Program Inventory Manager (PIM) in reviewing the customer and Austin Hardware’s inventory positions on a daily basis and react with a sense of urgency
• Ensure proper packaging is used per our agreements.
• Perform the physical restocking of customer’s shelves to required inventory levels.
• Monitor stock levels at the customer’s facility and generate replenishment orders to bring stock up to required levels.
• Maintain the Austin stocking area at the customer’s facility in a clean, orderly, and well labeled manner.
• Review and recommend to the VMI Team or the VMI PIM, changes to the customer stocking level to insure excellent service levels.
• Identify products or services that Austin may provide to the customer and communicate that information back to Austin sales contact.
• Monitor dead and obsolete inventory status communicating to VMI Team or VMI PIM.
• Be Austin’s on-site representative to all departments at the customer’s facility and work to suggest improvement to the VMI program with the customer and Austin management team.
• Travel overnight if required.
• Facilitate and / or conduct quarterly inventory audits in conjunction with the VMI Team or VMI PIM
• Other VMI related tasks as requested.

MINIUM REQUIREMENTS TO HOLD THIS POSITION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.

Education and / or Experience / Training

High School degree and / or 1 years’ experience in a warehouse or inventory control environment.

Ability to learn Austin’s VMI operating procedures and use them effectively to help manage VMI accounts

Required Licenses / Certificates / Registrations

Valid Driver’s License, Approved DOT Physical

Forklift Certification

Minimum Ability to Safely Use and Operate the Following Equipment

Standard office equipment

Warehouse equipment such as pallet jacks and forklifts

Must be able to master the technology used in the VMI program (scanner guns, the ERP system, web-based tools, etc.)

Essential General Abilities (Fundamental abilities required to hold this job.)

Accurately complete administrative forms and reports in a timely fashion

Adhere to all rules, regulations, and procedures, including those necessary to maintain required licenses, certifications, and / or registrations

Apply common sense understanding to carry out instructions

Attend meetings requested by supervisor

Carry out job functions with or without supervision

Carry out job functions without posing a direct threat to the health or safety to self or others

Communicate effectively in written and verbal form

Effectively and efficiently carry out written and verbal job-related instructions

Exercise courtesy and tact when dealing with others

Exercise sound judgment when evaluating situations, when offering positive suggestions, and when making decisions

Maintain quality and quantity work standards

Maintain socially appropriate behavior

Read labels and written instructions which are typically in English

Request assistance when appropriate, including but not limited to, the safe and efficient use and operation of equipment, tools, machines, and vehicles

Respond to inquiries and / or complaints in a timely and professional manner

Safely perform all job functions

Understand and comply with safety, personnel, and other policies and procedures

Work effectively and harmoniously in a culturally and ethnically diverse work force

Work in coordination with others

Work under pressure typically associated with this type of position

Physical Demands of the Job

NOTE : In terms of an eight (8) hour workday : Never equals less than 1%; Occasionally equals 1% - 33%; Frequently equals 34% - 66%;

Continuously equals 67% - 100%.

IA. In an eight (8) hour workday, this job requires the physical ability to CONTINUOUSLY :

A) Sit for up to : 4 hours

B) Stand for up to : 4 hours

C) Walk for up to : 4 hours

IB. During an ENTIRE eight (8) hour workday, this job requires the physical ability to :

A) Sit for up to : 8 hours

B) Stand for up to : 8 hours

C) Walk for up to : 8 hours

II. Job requires the physical ability to LIFT or CARRY

A) Up to 50 pounds occasionally

III. Job requires the physical ability to PUSH or PULL

A) Up to 100 pounds occasionally

IV. Job requires the physical ability to use hands and arms for repetitive actions such as : Simple grasping and fine manipulation

VI. Job requires the physical ability to function in activities involving :

A) OCCASIONALLY : Bending, squatting, reaching

Additional Requirements

This Job Description is designed to accurately reflect job duties. However, it may not be all-inclusive and other job-related duties may be required.

Reasonable accommodations that do not cause an undue hardship on Austin Hardware & Supply, Inc. will be considered as required by local, state, or federal law.

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Last updated : 2024-11-14