What are the responsibilities and job description for the Part-Time Thrift Store Associate position at Austin Pets Alive!?
Part-Time Thrift Store Associate
About Us:
Austin Pets Alive! (APA!) is one of Austin’s most dynamic and best-loved nonprofits. The organization is the leader in the no kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues, treats, and adopts out 10,000 homeless dogs and cats each year, providing the safety net for Austin’s most at-risk shelter pets, which helps Austin to be a no-kill city, while also assisting other communities in saving homeless animals. The organization is distinguished by the scrappiness of its grassroots, non-traditional community-based animal rescue work. To read more about APA!’s lifesaving programs, click here: https://www.austinpetsalive.org/about/our-story
APA! Thrift began in May 2017 with its 1st thrift store location on Burnet Rd. Coming soon, we are opening up our 5th store in Pflugerville! All net proceeds directly support the innovative lifesaving programs of Austin Pets Alive!
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Are you…
- Available to work any day of the week from 10-7? (Saturdays through Mondays are a must!)
- Experienced in retail and/or customer service? (Cash-handling or merchandising experience is a bonus!)
- Good with people?
- Dependable and punctual?
- Customer-centric?
- Not afraid of hard work?
- Aligned with our core values of Innovation, Respect, Drive, Resourcefulness, and Inclusion?
- Able to work with a team, and also self-motivate?
- Able to routinely stack, lift and sort boxes and individual donations which may be up to or over 50 lbs?
- Able to work part-time in our new Pflugerville location at 15803 Windermere Dr.?
- Passionate about animals and excited to work for an organization that saves lives!?
If so, this is the job for you!
About the Job:
- Assist customers in all aspects of service and create enhanced shopping experiences
- Support volunteers in feeling “part of the team” and allowing the most dedicated ones to have ownership over areas that they can leverage
- Greet donors and help them with their incoming donations
- Resolve customer complaints in a fair and impartial matter referring all unsettled disputes to the Store Manager
- Answer the phone and be friendly and helpful to all incoming phone calls
- Be knowledgeable of and perform sales support functions related to point-of-sale procedures and cash transactions
- Maintain the general appearance of stores and premises according to APA! Thrift standards
- Open and close the store as necessary
- May be responsible for activities in the absence of the Store Manager; ie, act as the manager on duty in the event that a managerial decision needs to be made relating to pricing, urgent maintenance issues, etc.
Benefits/Perks:
- Professional development opportunities
- Fully subsidized veterinary and pet discount program
- First pick on all incoming merchandise
- 30% Employee Discount on all store items
- Opportunity to grow in a rapidly-expanding organization!
Equal Employment Opportunities & Accommodations Statement:
Austin Pets Alive! is an equal employment opportunity employer and we value having staff who come from communities that are most impacted by the issues we engage on. We especially encourage people of color, LGBTQ people, women, transgender and gender non-conforming people, and people with disabilities to apply.
Austin Pets Alive! does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Austin Pets Alive! is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, community focus, and innovation.
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