What are the responsibilities and job description for the Receptionist (Long Term Care) position at Austin Retirement and Nursing Center?
Austin Retirement and Nursing Center -
Purpose of this Position : To provide support to the Administrative Team and the facility as a whole by being the liaison between visitors and personal.
Key Responsibilities :
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Works closely with the Administrative team and handles additional duties when assigned and as needed.
- Handles coding and submitting bills and invoices to the AR department.
Company-Wide Responsibilities : 1. Live and support the Company’s mission and Core Values
2. Represent the Company professionally at all times
3. Ensure adherence to Resident’s Rights and HIPAA confidentiality at all times
Traits / Skills / Other Requirements
o Proficient in the use of computer systems (Word, Excel, PCC, etc.)
o Must have excellent command of English language.
o Must possess the ability to make decisions using discretion and independent judgment with respect to matters of significance to the Company.
o Must be in good standing with the Federal and State Government.
