What are the responsibilities and job description for the Bellperson at Austria Haus position at Austria Haus Hotel?
Overview
Company Overview:
At CoralTree, we serve from the heart – always and in all ways. We aim to make a meaningful difference in every interaction, believing that genuine connection is what people value most. Our commitment is to infuse humanity into everything we do, driving creativity and innovation that creates real value. Our team members are the soul of our company, embodying our core values.
Performance | Integrity | Relationships | Empowerment | Innovation | Balanced Life
Together, we reimagine the guest experience, drive creativity, and create signature moments that leave a lasting impact. Join us in making a difference!
Job Summary:
As a Bell Attendant/Driver, you will be the first point of contact for our guests, providing a warm welcome and ensuring a memorable experience from arrival to departure. Your responsibilities will include assisting with luggage, offering transportation, and sharing insights about the resort and local attractions.
Responsibilities
Responsibilities:
- Guest Welcome: Enthusiastically greet guests upon arrival, anticipating their needs and responding promptly with a friendly demeanor, no matter the time of day.
- Guest Interaction: Engage with guests in a personable manner, entertaining and informing them about resort amenities and local attractions.
- Complaints Resolution: Proactively address and resolve guest complaints to foster loyalty and satisfaction.
- Orientation and Tours: Escort arriving guests to their rooms, providing orientation and historical context about the resort.
- Local Recommendations: Share personal stories and recommend activities, attractions, and points of interest, offering brochures and maps as needed.
- Transportation Assistance: Coordinate guest transportation needs, including parking and retrieving vehicles.
- Miscellaneous Tasks: Assist with various guest requests and reservations to enhance their overall stay.
Qualifications
Qualifications:
- Driver's License: Valid state driver’s license with a good driving record.
- Flexibility: Willingness to work varied hours, including weekends and holidays; ability to adapt to a dynamic work environment.
- Experience: Previous experience in customer service and driving different types of vehicles is preferred.
- People Skills: Strong interpersonal skills and a passion for creating exceptional guest experiences.
- Communication: Fluent in English, with excellent verbal and written communication skills.
Wage Information:The hourly wage for this position is $21.50
Benefits:
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
- Room discounts for all team members, as well as for their friends and family.
- A ski pass or wellness bonus is available during the winter season.
- Discounted bus passes for local commuters.
- Employee Assistance Program
- Pet insurance
If you are a "people person" who loves serving others and creating exceptional guest experiences, we encourage you to apply!
This position will be posted until April 30, 2025, unless filled prior to that date.
Salary : $22