Auto Damage Appraiser

Rapidly growing collision center seeking EXPERIENCED body shop appraiser to help support growth. At Authentic Autobody this isnt just a job, its a career. Were looking for along term, stable commitment ot join our family.

Your duties begin with insurance adjusters, customers, and staff to assure an adequate sales volume. Provides a reasonable operating profit and maintains customer satisfaction principles while controlling costs. Lead the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining excellent quality standards.

Required Role - Essential Duties

• Projects goals and objectives for the department and strives to meet them.
• Hires, trains, motivates and monitors the performance of all body shop employees.
• Produce and administers a quaterly operating budget for the body shop.
• Lead and help guide productivity all body shop employees.
• Create and maintains excellent relationships with insurance appraisers.
• Create and maintains excellent relationships with customers to encourage repeat and referral business.
• Brainstorm marketing plans to increase body shop business.
• Oversee technicians' daily productivity reports and corresponding payroll records.
• Gives fair estimates on costs and time required for body work.
• Follows up with parts department orders to ensure parts availability.
• Oversees progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Quality control checks of completed work.
• Handles customer complaints immediately and according to company policies.
• Oversee paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
• Oversee final billing for completed repair orders.
• Controls accounts receivables for body repair work.
• Comprehends, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
• Make certain that proper safety equipment is available and being used properly.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Oversee the maintenance of paint booths, frame straightening equipment, and all equipment to ensure long-term usage and value.
• Keeps in line of new equipment and tools available and recommends purchases.
• Oversees that the work areas and customer waiting area are kept clean.
• Attends managers meetings.
• Maintains professional appearance at all times.
• Other tasks as assigned

Required Role - Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Role- Education and/or Experience.

• Four to ten years related experience and/or training; or equivalent combination of education and experience.

Required Role- Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.

Required Role- Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Required Role - Certificates, Licenses, Registrations
Automotive Service Excellence (ASE) Certifications

I-CAR Certificate of Advanced Training a plus

ASE Certifications a plus

Drivers license required

CCC One management experience

Bilingual a plus

Apply today we can build a career for you.

Job Type: Full-time

Job Types: Full-time, Contract

Pay: $85,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Overtime

Work Location: In person

Salary : $85,000 - $150,000