What are the responsibilities and job description for the Office Manager position at authority?
One Hour Heating and Air Conditioning, an affiliate of Authority Brands LLC has an opening for an Office Manager in the Houston, TX office who will oversee the general accounting and administrative functions of the office. We are looking for a hardworking, well organized, self-motivated, Office Manager with great communication skills, accounting knowledge and the ability to muti-task and with a consistent record of success.
Duties and responsibilities:
Manage the Monthly, quarterly, and year-end accounting and any Supporting documents or schedules to ensure a timely close
Manage day-to-day Accounts Receivable and Accounts Payable and assist as needed.
Analyze general ledger account activity, prepare, or review journal entries and balance sheet reconciliations.
Timely preparation of Bank Reconciliations.
Ensure consistent implementation of corporate accounting principles and procedures
Manage special projects as needed (e.g. audits, system implementations, financial support, inventory, pricebook changes)
Create reports, memos, letters, and other documents as needed
Oversee and support all administrative duties in the office and ensure that office is operating smoothly
Identify opportunities for process and office management improvements, and design and implement change
Develop office policies and procedures, and ensure they are implemented appropriately
Manage all dispatch, customer service and night time dispatch personnel
Develop processes and policies to ensure call count requirements are achieved
Train team to ensure highest customer service results are achieved
Manage and mentor office employees
Manage company special events, trainings and conferences by request
Handle special assignments as deemed necessary by the General Manager or Corporate Management
Answer phone calls and customer questions (as appropriate)
Other duties as assigned or deemed necessary
Qualifications, Skills, and Ability:
High School Diploma or Equivalent, and a minimum of 2 years of office or accounting experience preferred
Proficient in Microsoft Office Products including Outlook, Word, Excel, and PowerPoint
Must be dependable, reliable, and prompt
Professional, driven, self-starter, who is organized and able to multi-task
Strong Problem-solving skills
Exceptional Attention to detail
Excellent oral and written communication and interpersonal skills
Strong customer service
Ability to function well in a team-oriented environment
Proficient with Internet navigation/search
Able to follow all company procedures and policies