What are the responsibilities and job description for the Wireless Store Manager position at Authorized Cricket Wireless Dealer?
Overview:
Join our team and take the next step in your retail management career! As a Store Manager, you’ll lead a dynamic sales team to provide exceptional customer service and promote positive brand loyalty. With a competitive salary, commission structure, and monthly bonuses, you will be empowered to drive sales and deliver outstanding results.
Job Purpose:
As the Store Manager, you will lead and inspire your team to achieve sales goals, enhance customer experience, and ensure the smooth operation of the store. You will oversee daily operations, recruit and develop team members, and implement strategies to maximize sales.
Key Responsibilities:
- Achieve monthly sales quotas using cross-selling techniques for wireless phones, accessories, service plans, and features.
- Build and maintain positive relationships with new and existing customers.
- Train, coach, and develop retail staff to meet performance goals and exceed customer expectations.
- Oversee inventory management and ensure stock levels are maintained.
- Handle customer complaints and resolve any issues in a professional and timely manner.
- Ensure operational duties are completed accurately and on time (e.g., cash handling, opening/closing procedures).
- Lead by example in promoting outstanding customer service, ensuring that every customer has a positive experience.
- Foster a high-energy, motivating environment to boost team morale and productivity.
Skills & Qualifications:
- Proven experience in retail management or sales, preferably in a wireless or technology-driven environment.
- Strong leadership abilities with a focus on team development and coaching.
- Excellent communication skills and customer service orientation.
- Ability to analyze sales performance and identify opportunities for improvement.
- Experience in inventory management and handling operational tasks.
- Flexible and able to adapt in a fast-paced environment.
Why Join Us?
- Competitive hourly pay with an attractive commission structure and monthly bonuses.
- Opportunities for career growth and professional development.
- A supportive and energetic team environment.
Job Type: Full-time
Pay: $12.00 - $17.00 per hour
Expected hours: 35 – 38 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $17
