What are the responsibilities and job description for the Case Manager/House Supervisor-ANCHOR HOUSE position at Autism Breakthrough of Knoxville?
ABOUT US:
This role requires case manager and/or supervisory experience within a residential setting.
Autism Breakthrough provides a range of tailored services to adults with autism and their families and serves as a resource for the broader community. This includes creating a community-based housing that serves adults with a diverse range of abilities. Our goal is to teach, encourage, and support individuals with disabilities to live rewarding lives.
The Case Manager/House Supervisor exists to ensure all people supported have the services and supports needed to have a meaningful day and to live their vision of valued community living. This position is responsible for onsite oversight of adults with autism in our independent living program at the Anchor House. The Case Manager/House Supervisor acts as a support for the individuals in the program and helps teach each individual essential life skills to graduate from the program within 2 years. All duties are performed with the knowledge that Breakthrough strives to be the model of excellence for adults with autism.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- On call
Application Question(s):
- When an upset customer is describing a problem, which action should be avoided?
A. Spending too much time listening to the customer's description of the problem.
B. Gently asking the customer to calm down so that you can help them.
C. Suggesting that the customer speak to the manager.
D. Trying to focus the customer on their original need.
E. Promising to follow up on the problem resolution.
Education:
- Bachelor's (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $19