What are the responsibilities and job description for the Client Relations Coordinator position at Autism Care Therapy?
Are you looking to gain experience in improving the quality of life of our children, and prepare them for a better future, join us;
We are hiring Clients Relation Coordinator to join our team of ACT “Autism Care Therapy”
Our ideal candidate...
The focus of the role is on maintaining client satisfaction, retention, and referrals. The CRC will also be accountable for efficiently resolving and/or escalating client concerns, liaising and addressing complaints in collaboration with applicable departments.
- Participate in community outreach programs and present ACT in the community and other events.
- Complete the intake process of potential clients.
- Coordinate the enrollment process of clients with branch management, scheduling, and other relative departments.
- developing and managing key client relationships once the client has enrolled.
- Creating and maintaining client documentation in the appropriate format.
- Creating and managing client satisfaction procedures including client’s satisfaction and advocacy.
- Add clients to the EMR system and maintain their information up to date.
- Be a champion for ACT’s goals, its people and its mission, exemplifying its values, while supporting ACT’s strategic business building initiatives.
- Contribute to the development and fine-tuning of the process, procedures, and policies related to clients and their needs.
- Coordinate with providers to ensure the best services are provided.
- Perform other responsibilities assigned by management.
Qualifications
- At least 2 years experience as a client relations coordinator in similar industry field of ABA.
- High School Diploma or equivalent.
- Reliable transpiration and able to travel.
- Must be over the age of 18.
Why ACT;
We “Autism Care Therapy” stand for compassionate care for clients and employees. By joining the team at ACT, you will find compassion in the way that we handle employees and clients. We strive for our team to achieve excellence and encourage innovation. At ACT, we encourage our team member to be themselves, ask for help, and grow to excel in their careers.
Our benefits...
- Competitive compensation.
- Healthcare.
- Dental and Vision insurance.
- Competitive Paid Time Off (PTO) and Paid Sick Leave (PSL).
- Continuing education reimbursement.
- Millage (client to client).'
Job Types: Full-time, Part-time, Contract
Pay: From $35,000.00 per year
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Health insurance
Experience:
- Applied behavior analysis: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $40,000 - $50,000
