What are the responsibilities and job description for the sales consultant position at Auto Centers?
Job Title: Vehicle Sales Representative
Description:
Key Responsibilities:
Requirements:
Preferred Education/Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision. While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Description:
The vehicle sales representative is responsible for selling new and used vehicles to customers. This role requires excellent customer service skills, a strong understanding of vehicle features and pricing, and the ability to work independently.
Key Responsibilities:
- Greet customers on the sales floor and determine their make, type, and quality of vehicle desired.
- Explain features and demonstrate operation of vehicles in the showroom or on the road.
- Suggest optional equipment for customers to purchase.
- Compute and quote sales prices, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicles on credit.
- Prepare sales slips or sales contracts.
- Receive payments or obtain credit authorizations.
- Arrange for delivery and registration of vehicles.
- Research availability of models and optional equipment using computer databases.
Requirements:
- Customer Service: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
- Oral Communication: Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings.
- Business Acumen: Display orientation to profitability; demonstrate knowledge of market and competition.
- Cost Consciousness: Contribute to profits and revenue.
- Ethics: Treat people with respect; keep commitments; inspire trust of others; work with integrity and ethically; uphold organizational values.
- Attendance/Punctuality: Be consistently at work and on time.
- Initiative: Take independent actions and calculated risks; look for and take advantage of opportunities.
- Motivation: Set and achieve challenging goals; demonstrate persistence and overcome obstacles; measure self against standard of excellence; take calculated risks to accomplish goals.
- Professionalism: Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of status or position; accept responsibility for own actions; follow through on commitments.
- Quantity: Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly.
Preferred Education/Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision. While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
