What are the responsibilities and job description for the Retail Service Specialist position at Auto Club Of Southern Calif?
Retail Service Specialist
We are looking for someone who will thrive in a sales and service environment. Well provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. Youll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).
This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members.
This position fulfills member requests such as : taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.
Our branch hours of operation are Monday through Friday 9am 5pm and Saturday 10am 2pm. We are closed on Sundays and most holidays.
Qualifications :
Experience in retail sales, banking or similar customer service / sales environment
Proven ability to exceed assigned sales or service quality goals
Ability to work overtime including Saturdays
Experience with Microsoft Office basics
Ability to travel locally when necessary
A high school diploma or GED
Successful completion of background check and drug screening
The starting pay range for this position is $22.00-$23.00 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits :
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
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Salary : $22 - $23
