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Senior Claims Administrative Assistant (Hybrid/Dearborn MI)

Auto Club Services, Inc.
Admin Office Building (AOB), MI Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 4/4/2025

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:



 

Senior Claims Administrative Assistant. (Hybrid/Dearborn) – The Auto Club Group

What you will do: (Primary Duties & Responsibilities)

The Auto Club Group is seeking prospective Senior Claims Administrative Assistant who can perform advanced administrative duties requiring a thorough knowledge of practices and procedures of the functions assigned as well as organization policy and procedures.

 In this position, you will have the opportunity to:

  • Assist in budget preparation, gathers information for reports, identifies and resolves personnel matters within department.

  • Identify and abstracts pertinent information from publications, correspondence and reports.

  • Compile data and prepares various reports, spreadsheets, correspondence, charts and graphs using various PC applications (e.g., Word, Excel, Access, etc.). 

  • Review correspondence, memoranda and reports presented for executive's signature to assure typographical and procedural accuracy and creates correspondence from notes and general verbal instructions.

  • Maintain manager’s calendar and makes appointments as instructed; arranges travel reservations and accommodations.

  • Handle meeting arrangements and prepares agendas, reports, files and other materials for meetings.

  • Schedule appointments subject to manager’s approval, maintains departmental records and handles special projects as assigned.

With our powerful brand and the mentoring, we offer, you will find your position as a Senior Claims Administrative Assistant can lead to a rewarding career at our growing organization.

Work Environment

This position is currently able to work remotely from a home office location 3 days per week for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

How you will benefit:

Senior Claims Administrative Assistant will earn a competitive salary of $23.00 -$28.00 per hour with annual bonus potential based on performance.

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

  • 401k Match

  • Medical

  • Dental

  • Vision

  • PTO

  • Paid Holidays

  • Tuition Reimbursement

We’re looking for candidates who: (Preferred/Required Qualifications)

Education:

  • High school diploma or equivalent

  • College level coursework in Secretarial Science

  • Must have a valid State Driver's License

Preferred Qualifications:

  • 50/60 w.p.m. accurate typing

  • 70 w.p.m. accurate shorthand (speedwriting acceptable) or Dictaphone ability

Experience:

  • Extensive P.C. software application experience (Microsoft Word, Excel, Access, PowerPoint, etc.)

  • Administrative experience to include organizing and planning, scheduling appointments, meetings, agendas, itineraries and work priorities

  • Establishing and maintaining files

  • Formatting and preparing memos, letters, tables and reports

  • Communicating effectively with others in a work environment

  • Maintaining records and budget

  • Composing correspondence and reports

  • Researching and abstracting information

  • Summarizing statistical information

  • Compiling and editing submitted information

  • Performing basic mathematical calculations including addition, subtraction, multiplication, division and percentages

Knowledge and Skills:

  • Strong spelling and grammatical skills

  • Knowledge of telephone etiquette and procedures

  • 40 w.p.m.accurate typing

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Salary : $23 - $28

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