Demo

Sr. Business Analyst

Auto Club Services, Inc.
Charlotte, NC Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 3/8/2025

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:



 

Position Description

Primary Duties and Responsibilities (details of the basic job functions):

Serve as a team member on one or more corporate projects and completes a variety of complex assignments related to project work/business functions. Analyze the impact of proposed project/ on processes, systems, product lines and staff personnel.  Participate in the research and design of various phases of department/company projects/business functions and prepares detailed reports, summaries, and analyses.  Secure information, study market trends and develops recommendations that will align with the scope of the project.  Analyze existing business/system functionally and activity and presents new methods/processes/procedures (i.e. business re-engineering) to affected business units.  Develop innovative and effective solutions and coordinates the completion of specific tasks and assignments that are part of the project/business plan. 

Act as liaison between the Project, Information Systems, Business Lines and any assigned external clients and assists management with the development of project/business plans, schedules, budgets and progress reports.  Provide support to the implementation of new products and systems as to existing products and systems.  Develop communication, training materials and testing and implementation plans for projects, systems, processes and/or product lines.   Develop and conducts training programs/sessions on implemented systems for business units.  Provide/participate in the preparation of reports for all levels of management and outside organizations (e.g., Request for Information, Request of Proposals, milestone deliverable, etc.).  May analyze business needs in order to develop project value proposition estimates.

Supervisory Responsibilities (briefly describe, if applicable, or indicate None):

None

Required Qualifications (these are the minimum requirements to qualify)

Education (include minimum education and any licensing/certifications):

College coursework in Business Administration, Finance, Computer Science, Information Technology or related field

Experience:

  • researching, identifying and resolving complex business problems
  • participation on project teams
  • utilizing software applications (e.g. Microsoft Office Suite, etc.)

Knowledge and Skills:

  • knowledge of corporate and industry policies, practices and various procedures
  • business knowledge of assigned area of responsibility  (indicate the business knowledge requirement at time of posting)
  • planning and decision making
  • analysis, compilation and interpretation of data
  • preparation and presentation of materials
  • planning and organizing of information
  • achieving stated objectives within designated time frame
  • providing analytical skill/content knowledge to contribute to team effort
  • taking initiative to explore alternative approaches to project tasks, existing processes, and other project objectives
  • performing a variety of concurrent activities
  • working with others in a team environment
  • interacting with representatives of various business units
  • developing and presenting complex reports
  • representing the operational requirements of one or more business units
  • assessing the operational impacts upon the procedures and staffing of one or more business units
  • Excellent oral and written communication skills

Preferred Qualifications

  • Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology or related field
  • Related professional or technical certification(s) or designation(s)
  • Preparing cost proposals and justifications, monitoring expenses and budgets, and reconciling department billings

How you will benefit:

  • Sr. Business Analyst will earn a competitive salary of $64,105 - $79,000 annually with annual bonus potential based on performance.
  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
    • 401k Match
    • Medical
    • Dental
    • Vision
    • PTO
    • Paid Holidays
    • Tuition Reimbursement

FLEX WORK IN WORK ENVIRONMENT

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Salary : $64,105 - $79,000

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