What are the responsibilities and job description for the Experienced Automotive Service Manager/Director position at Auto Dealership Group?
Large award-winning domestic manufacturer store looking for experienced Service Manager/Director. If you are passionate about customer service and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive Service Manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
- Monitor automotive repair/maintenance to prevent operational delays
- Assure proper repair-order flow/maximize productivity
- Maintain daily sales and production records as prescribed by upper management
- Review and evaluate service sales performance
- Staff technical teams relative to production requirements
- Remain current on new products and changes to existing products
- Maintain department finances within parameters established by upper management
- Monitor/control all warranty activity to ensure compliance with policies and procedures
- Recruit and train service staff
- Adhere to dealership policy on vehicle care and operation
- Enforce OSHA requirements, procedures and regulations
- Enhance customer satisfaction by addressing issues and resolving complaints effectively.
- Promote a customer-first culture, ensuring all team members understand the importance of exceptional service.
- Develop and manage departmental budgets, focusing on cost control and revenue growth.
- Participate in operational planning
- Maintain the facility and equipment
- Conduct weekly department meetings/attend weekly manager meetings
Experience
- Must have franchise automotive service manager employment history
- 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Benefits
- In addition to career-long personal development, our team members enjoy a number of benefits, including:
- Full health benefits (medical, dental, vision, life)
- 401k Retirement savings plan with company match
- Employee discounts
We are an equal opportunity employer.
Job Type: Full-time
Pay: $200,000.00 - $300,000.00 per year
Experience:
- related experience and/or training: 2 years (Required)
- franchise automotive service manager employment history: 1 year (Required)
Work Location: In person
Salary : $200,000 - $300,000