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Auto Doctor is hiring: Service Writer in Virginia

Auto Doctor
Virginia, MN Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Auto Doctor has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Charlottesville, VA.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for :

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Auto Doctor customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be :

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Minimum 1-2 years experience
  • Click here to submit your application for this position.

    Service Writer Responsibilities :

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Auto Doctor customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs
  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays
  • Click here to submit your application for this position.

    Auto Doctors is top on my list! Their service is the most cost efficient and top notch! They are very honest and if anything costs higher they tell you otherwise for the most part their prices are the cheapest. Aside from that I love their customer service. Everytime I take my vehicle their they follow up with me and keep me posted. Go Auto Doctors!

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