What are the responsibilities and job description for the Title and Registration Associate position at Auto Driveaway Franchise Systems LLC?
Description
Auto Driveaway, one of the largest professional driveaway companies in the US, is seeking an energetic, detail-oriented Title & Registration Associate to join our Title & Registration department in Richmond, VA. This team member will be responsible for handling the title and registration transactions for Auto Driveaway customers. Attention to detail is the key competency for our ideal candidate as well as organization, and a passion to deliver outstanding customer experience.
Auto Driveaway is a leading national provider of professional vehicle relocation services. Auto Driveaway primarily serves large corporate fleets, fleet management companies, upfitters, dealerships and vehicle and truck OEMs with fast, safe and reliable door-to-door driveaway service nationwide. Services include fleet shipping and fleet management services; single vehicle "door-to-door driveaway" shipping; short-term and reconditioning services across all asset types. We accomplish this with personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers, helping to ensure quality, accountability, and reliability on every trip.
Role and Responsibilities
- Process title & registration transactions for Auto Driveaway customers
- Communicate with internal and external stakeholders regarding transaction status, documentation needs and timelines
- Maintain working knowledge of state and local title & registration rules, regulations, and processes
- Build and maintain working relationships with outside vendors, including but not limited to tag agents
- Complete title & registration transactions using Auto Driveaway’s technology tools and system integrations
- Grow Auto Driveaway’s reputation as the driveaway company of choice across the United States
Qualifications and Education Requirements
- Minimum 2 years of experience processing title and registration transactions
- High School degree required; College degree preferred
- Background or experience with Department of Motor Vehicles strongly preferred
- Direct experience in automotive or transportation industries
- Exceptional organizational and communication skills
- Meticulous attention to detail
- High energy, enthusiasm and drive for achieving results
- Passionate about customer experience and customer satisfaction
- Proficiency with Microsoft Office Suite, including Excel
- Ability to multi task and work in a fast-paced environment, recognizing a sense of urgency and self-motivation
