What are the responsibilities and job description for the CASHIER position at Auto-Fit Inc?
OB TITLE: Cashier
EMPLOYER: AutoFit Inc.
DEPARTMENT: Accounting
REPORTS TO: Accounting Manager
SUMMARY: Receives payment in the form of cash, checks, and credit cards from customers and/or employees in exchange for goods or services.
DUTIES AND RESPONSIBILITIES:
- Greets customers in a courteous and professional manner, by name when possible.
- Request customer feedback, including Google reviews, to improve service quality.
- Operates cash register; computes amount due.
- Receives payment from customers and/or employees; makes a change as needed; issues receipts.
- Refunds cash or issues credit to customers for returned merchandise.
- Reconciles cash register tape with cash and receipts on hand at end of shift.
- Produces reports as requested.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- High School Diploma/GED equivalent required.
- Must be bilingual, in English, and Spanish.
- Excellent customer service skills.
- Ability to maintain a friendly demeanor when working under pressure.
- Working knowledge of payment methods.
- Proficiency with figures.
- Creative, flexible, and innovative team player
- Professional appearance and demeanor.
- Ability to understand and follow written and verbal instructions.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Must be able to speak, read, write, and understand English and Spanish.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
COMPETENCIES:
- Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments.
- Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Continually required to stand, sit, and walk.
- Continually required to utilize hand and finger dexterity.
- Continually required to talk or hear.
- Continually utilize visual acuity to use a keyboard.
JOB TYPE:
- Full-time
SCHEDULE:
- Store Hours: Monday-Friday 8 AM-6 PM, Saturday 8 AM-3 PM
- Require working some Saturdays.
PAY:
- Hourly wage
BENEFITS
- Health insurance
- Vision insurance
- Dental insurance
- 401K
- Accident Emergency Treatment Benefit
- PTO, sick days, and vacation days
