What are the responsibilities and job description for the CUSTOMER SERVICE (SALES) position at Auto-Fit, Inc.?

JOB TITLE : CUSTOMER SERVICE (SALES)

EMPLOYER : AutoFit Inc.

DEPARTMENT : Sales

REPORTS TO : Sales Manager

CUSTOMER SERVICE (SALES) DUTIES AND RESPONSIBILITIES :

Providing a superior customer service experience to all walk-in contact and phone contact customers
Generates and develops new business to meet specified production goals.
Maintains and nurtures existing client relationships.
Responds to all inquiries and requests in a timely and professional manner.
Understands and communicates information regarding company products, services, policies, and procedures to new and existing clients.
Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.
Performs other related duties as assigned by management.

CUSTOMER SERVICE (SALES) QUALIFICATIONS :

High School Diploma / GED equivalent required.

Bilingual in English and Spanish.

Customer service background.

Prior automotive experience and knowledge of automotive parts preferred.

Must be a self-starter and proactive.

Commitment to excellence and high standards.

Excellent written and verbal communication skills.

Good judgment with the ability to make timely and sound decisions

Creative, flexible, and innovative team player

Strong organizational skills; able to manage priorities and workflow.

Proficient in Microsoft Office.

CUSTOMER SERVICE (SALES) PHYSICAL DEMANDS AND WORK ENVIRONMENT :

Occasionally required to stand and walk

Continually required to sit

Continually required to utilize hand and finger dexterity

Continually required to talk or hear

Continually utilize visual acuity to use a keyboard

Occasionally required to lift / push / carry items up to 50 pounds

CUSTOMER SERVICE (SALES) JOB TYPE :

Full-time

CUSTOMER SERVICE (SALES) SCHEDULE :

Store Hours : Monday-Friday 8 AM-5 : 30 PM, Saturday 8 AM-4 PM

Require working some Saturdays.

CUSTOMER SERVICE (SALES) PAY :

Hourly wage and commission

CUSTOMER SERVICE (SALES) BENEFITS

Health insurance

Vision insurance

Dental Insurance

Employees Discount

Accident Emergency Treatment Benefit

PTO, sick days, and vacation days

401K

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CUSTOMER SERVICE (SALES)

What are the responsibilities and job description for the CUSTOMER SERVICE (SALES) position at Auto-Fit, Inc.?

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Job openings at Auto-Fit, Inc.

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