What are the responsibilities and job description for the Motor Vehicle Title Processor position at Auto Now Financial?
Auto Now Financial Services is in search of a bilingual and certified motor vehicle title processor.
The MVD Title & Registration Processor plays a crucial role in ensuring that all vehicle title and registration processes are handled efficiently and accurately. This position is responsible for managing customer inquiries and processing necessary documentation to facilitate vehicle ownership transfers. The ideal candidate will ensure compliance with state regulations while providing exceptional customer service to clients.
Pay starts at $18 hourly depending on experience. This is a full time job, one location, and in person in Phoenix, AZ 85041. Only those who are short listed will be considered for the position.
Minimum Qualifications:
- Current MVD Processor Certification and MAX proficient (MUST)
- Proven experience in data entry and record keeping.
- Strong communication skills, both verbal and written.
- Experience in the automotive industry or knowledge of vehicle registration processes.
- Bilingual proficiency in English and Spanish
- Previous customer service and outbound calling experience
- High school diploma or equivalent
- Certified for performing Level One Inspections
Responsibilities:
- Working closely with dealerships and title department support staff to provide solutions
- Process vehicle title and registration applications accurately and in a timely manner.
- Handle customer inquiries via phone and in-person, providing clear and helpful information
- Maintain organized records of all transactions and ensure compliance with state regulations.
- Outbound calling for upselling to opportunities
- Collaborate with team members to improve processes and efficiency
- Perform other related duties as assigned
Job Type: Full-time
Pay: From $18.28 per hour
Benefits:
- 401(k) matching
- Health Insurance
- Paid Time Off
Salary : $18 - $18