Sales Associate

Pay: $18 -$21/hour depending on experience

Responsible for providing a superior customer service experience to all walk-in contact and phone-contact customers.

Essential Job Duties

• Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
• At checkout, implement suggestive selling techniques, as appropriate, and assist with problem-solving.
• Maintain orderly files and clean records of all transactions, as well as an accurate cash drawer.
• Observe changes in inventory to ensure minimum stock levels and store showroom appearance is appropriate
• Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Education & Experience:

• High School Diploma/GED equivalent required.
• Strong customer service background.
• Bilingual in English and Spanish is a plus.
• Prior automotive experience and knowledge of automotive parts preferred.
• Ability to follow oral and/or written instructions.
• You must also work well as part of a team and be willing to work long hours when necessary.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect one’s own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• May be exposed to extreme temperatures, extreme lighting, and high noise levels.
• May need to stand, walk, push, pull, squat, bend, reach, climb stairs; balance; stoop, kneel, or crouch for extended periods.
• Must be able to lift up to 75 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• $5,000 Tuition Assistance Program
• Employee Discounts

Join us for an exciting career journey with positive, driven individuals.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Commute:

• Lawrence, MA 01843 (Required)

Ability to Relocate:

• Lawrence, MA 01843: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21