What are the responsibilities and job description for the Automotive Service Advisor Writer position at Auto Pros Recruiting?
Job Description
Job Description
Auto Pros Recruiting is seeking to recruit experienced, skilled, and enthusiastic Service Advisors to join our rapidly expanding Service Center. partners. The Service Advisor is the frontline of the Service Department who assists customers with understanding their vehicle's maintenance and repair options as well as provide an estimate of cost before they are scheduled with the Technician. Must have exceptional customer service and follow up skills.
Position Responsibilities :
- Prepare and advise customers on service requirements, sells routine maintenance, repair services, and follow-up regarding unsold services and customers.
- Effectively informs customers on service recommendations for routine maintenance. The Service Advisor assists in identifying mechanical problems by interviewing the customer and / or doing a visual inspection or road test / dependent on location.
- Prepares a repair order indicating the time and labor requirements for recommended service. The Service Advisor maintains contact with the technicians to ensure the work is completed promptly.
- Schedules appointments, keeps in contact with customers, responds to phone calls. The Service Advisor is responsible for the coordination of alternative transportation, rental car reservations, and shuttle services / dependent on what location offers.
- Demonstrates exceptional attention to detail while assisting and consulting with customers
Employee Compensation Packages Range : (Dependent on location)
Employee Prerequisites :
Company Description
Auto Pros Recruiting has immense history in the Automotive industry and has worked for years to build relationships with the best facilities. We look for the best so you can work for the best and receive the best pay and benefits.
Company Description
Auto Pros Recruiting has immense history in the Automotive industry and has worked for years to build relationships with the best facilities. We look for the best so you can work for the best and receive the best pay and benefits.