What are the responsibilities and job description for the Car Wash Manager position at Auto Spa Etc Express - Oakville MO?
Auto Spa Etc. is part of a local family business that was started in 1977 by Harold “Red” Hurlbut and continued by Phil Hurlbut. Giving back to our community and watching high school kids work as they become young adults are just a few of the many gratifying moments of our days. The business has changed in many ways over the years. Yet our core values and the passion for giving the best customer service possible is still the same. The business has expanded and the company now includes 3 Full service car washes, and a Detail Center as well as 2 Express car washes in the St. Louis area and 2 Express car washes in Illinois. We offer competitive pay and a rewarding work environment.
Car Wash Manager
The Manager’s purpose is to operate and manage a car wash in the most efficient and effective manor to be productive and profitable. There is a need to develop and maintain a staff of assistant managers and production employees to focus on continuous improvement of customer service, quality of vehicle cleanliness and safety.
Expectations:
• Must be a team player, leader and maintain a high level of professionalism and integrity
• Demonstrate exceptional customer service to all customers
• Committed to satisfying customers
• Able to communicate with customers, employees and co workers
• Must maintain a clean and professional appearance and behavior
• Able to problem solve and ask questions when needed
• Ability to learn in depth car wash functions and maintenance functions of a car wash
What you will do?
Key Responsibilities
• Manage training or schedule training for all new employees and continually train existing employees
• Supervise and delegate tasks to employees
• Lead employees
• Cleaning of entire facility, including digging and sucking the pit
• Able to communicate and help customers
• Resolve conflict with customers and with employees
• Fix minor to major mechanical problems
• Able to identify problems with the car wash equipment, solve or direct to correct person
• Handle all end of the day money, tips and shortages that occur
• Work with upper management and owner on goals and numbers
• Able to schedule employees and training meetings
• Able to interview, hire and fire employees
• Able to identify the perfect clean car
• Account for work place safety
• Handle chemicals in a safe manner and know the cost per car
Developing Skills
• Able to work independently and efficiently
• Able to delegate tasks, coach employees, work as team, and adapt to a changing environment
• Good with planning and organizing
• Able to problem solve and make decisions on your own
• High communication skills, both face to face, email, and phone
*If you are applying for this position please complete work history and/or upload a resume with work history.
• Team Player
• Must have valid driver’s license for at least 6 months
• Must be able to communicate clearly and effectively with customers and co workers
• Ability to stand for more than 8 hours, walking, stooping, reaching, kneeling, crouching/squatting. Frequent to occasional lifting, carrying, pushing and pulling 20-50lbs is required.
• Ability to work in all weather conditions.
Disclaimer:
The list of responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technical development.) Base Pay Plus Tips position is guaranteed federal minimum wage.
