What are the responsibilities and job description for the Automotive Service Writer position at Auto Systems Centers Inc (Katz Midas Group)?
Midas is looking for a mature person to manage the front desk of a busy automotive repair facility. Ideal candidate will have 3-5 years experience in service writing and customer service.
Responsibilities to include: Consult and interpret customer needs for the mechanics. Serve as point of contact for customers and technicians regarding service tickets. Must have ability to communicate effectively with customers and co-workers. Listen to customers and arrange for appropriate services for their vehicles. Set and manage realistic expectations for the service delivery to the customer. Keep customers updated on the progress of their vehicles and completion times.
Requirements: Previous experience required. Excellent customer service skills. Valid drivers license. Good work ethics. An outgoing and friendly personality and the ability to work in a team environment.
Salary and benefits are negotiable. EOE
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com
Responsibilities to include: Consult and interpret customer needs for the mechanics. Serve as point of contact for customers and technicians regarding service tickets. Must have ability to communicate effectively with customers and co-workers. Listen to customers and arrange for appropriate services for their vehicles. Set and manage realistic expectations for the service delivery to the customer. Keep customers updated on the progress of their vehicles and completion times.
Requirements: Previous experience required. Excellent customer service skills. Valid drivers license. Good work ethics. An outgoing and friendly personality and the ability to work in a team environment.
Salary and benefits are negotiable. EOE
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com
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