FT Store Counter Sales Rep

Company Overview

Automotive Parts Headquarters, Inc. (APH) is a third-generation family-owned aftermarket auto parts distributor based in Saint Cloud, Minnesota. Established in 1920, APH operates Auto Value parts stores across multiple states, providing quality auto parts and exceptional service through a dedicated team of 1,800 employees.

Summary

We seek a highly motivated and customer-focused Store Counter Sales Representative with experience in the automotive industry or dealership environments. This role involves greeting customers, providing customer service, assisting with non-application-related parts, mixing paint, handling customer returns, and resolving customer concerns in a professional and efficient manner.

In addition, the Counter Sales Representative will be responsible for checking in freight, delivering parts, performing cycle counts, maintaining a clean and organized work environment, and ensuring proper label management. The role also includes maintaining store appearance, adhering to security and safety protocols, and meeting daily operational standards as set by the manager.

Responsibilities

• Provide excellent service to retail and commercial customers to establish Auto Value as the leading provider of automotive parts, accessories, tools, equipment, and automotive paint and supplies in the marketplace.
• Assist with phone inquiries and convert them into commercial deliveries and in-store sales.
• Utilize computer and paper catalogs to identify parts accurately, stay updated on current sales and promotions, suggest related sales items, and advise customers on possible upgrade options when appropriate.
• Resolve customer concerns and complaints quickly and professionally, ensuring satisfaction and promoting customer loyalty.
• Ensure all customers receive world-class service that meets their needs through Auto Value.
• Follow proper store policies and procedures when processing sales transactions, maintaining consistency and compliance with company standards.
• Maintain a clean, organized, and secure store environment in line with safety standards and operational expectations.

Requirements

• Must possess and maintain a valid driver’s license with an acceptable driving record.
• Automotive parts knowledge or previous sales experience is preferred; training will be provided.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills, with the ability to communicate effectively with customers, suppliers, and team members at all company levels.
• Familiarity with store operating procedures and a commitment to following them to ensure operational excellence.
• Ability to effectively resolve customer concerns while maintaining a professional demeanor.

Additional Qualifications:

• A background in automotive or dealership sales will be highly valued.
• Ability to stay up to date with the latest automotive trends and product offerings.
• Demonstrated ability to work collaboratively in a team environment while maintaining individual accountability.

If you have a passion for automotive parts and enjoy helping customers find solutions, we invite you to apply today and become a part of our dynamic team at Automotive Parts Headquarters!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Commute:

• Saint Cloud, MN 56301 (Required)

Ability to Relocate:

• Saint Cloud, MN 56301: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $20