Data Entry Specialist

About the Company:

Family-run and customer-focused since 1994, Automann has evolved into the leading distributor of HD truck and trailer parts. We sell to regional warehouse distributors, truck/ trailer dealers and specialty repair shops throughout the US, Canada and abroad. With more than 50,000 active parts across 17 categories from Body and Cabin components, Suspension, Steering and just about everything in between. To learn more please visit our website at www.automann.com

Automann services its distributors out of (5) US Distribution centers; Monroe Township NJ (HQ), New Lennox IL, Duncanville TX, Hiram GA and Ontario CA and (2) distribution centers in Canada: Brampton ON and Edmonton AB.

Automann’s Vision is to improve people's lives by keeping the essential vehicles of our society moving for the people, businesses, and economies that depend on them.

Summary

We have an immediate need for a Data Entry Specialist within our Customer Service Department with ability to establish and maintain a positive and professional relationship with co-workers and customers; in joining the Automann customer service team, you will process client purchase orders into our order database in a timely and accurate manner. This role mostly involves data entry but will on occasion require direct client communication to clarify faxed or emailed data. This position has potential for growth if applicant is assertive and committed to learning. Monday-Friday 9:00am-6:00pm

Responsibilities Include

· Transfer data from faxes and emails into our order database system

· Able to handle high volume of inbound orders while maintaining accuracy and efficiency standards

· Verify customer requests

· Informs department supervisor when there is a problem with an order

· Research and resolve any potential order issues based on customer requests

· Solid focus on customer satisfaction

· Good attention to detail

Desired Skills and Qualifications

· Bilingual Spanish a plus

· Associate degree preferred

· Minimum of 2 years’ experience

· Multitasker, independent thinker and problem solver who thrives in a fast-paced, exciting work environment

· Professional verbal and written communication skills

· Strong attention to detail in processing documents on a daily basis

· Reliability and punctual attendance

· Strong prioritizing & organizational skills

· Knowledge of Microsoft Office products

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties

Automann, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, sexual identity, marital status, genetic information, military or veteran status, or any other category protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Data Entry: 2 years (Required)
• Microsoft Excel: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $18 - $19