Demo

Help Desk Technician II

Automated Business Products Co
Englewood, CO Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

About us

Automated Business Technologies is a professional technology business in Centennial, CO. We are professional, innovative, customer-centric and our goal is to provide expert IT support for client networks and IT systems..

Our work environment includes :

  • Modern office setting
  • Food provided
  • Growth opportunities

Responsibilities :

  • Provide expert technical support and troubleshooting for networks, servers, computer systems, software, and hardware.
  • Install, configure, and maintain IT systems, operating systems and software applications.
  • Work with key client contacts to support their individual networks and software systems.
  • Respond to user inquiries and provide timely resolution to technical issues.
  • Conduct network administration tasks, including LAN / WAN / SDWAN setup and troubleshooting.
  • Analyze client system logs / reports and identify potential issues or areas for improvement.
  • Collaborate with other IT team members to implement and support IT projects.
  • Ensure compliance with company policies and procedures related to IT security.
  • Qualifications :

  • Proven experience in configuring and troubleshooting network, server, and desktop environments.
  • Strong knowledge of network and computer hardware, operating systems, and software applications.
  • Deep understanding of computer networking concepts, including TCP / IP, DNS, DHCP, and LAN / WAN technologies.
  • Highly experienced with Active Directory, GPOs, and user account management.
  • Ability to communicate technical information effectively to non-technical users.
  • Strong problem-solving skills and the ability to analyze complex issues.
  • Certifications such as CCNP, CompTIA A , Network , or Microsoft Certified Professional (MCP) are a plus.
  • Experience with Meraki networking equipment is a plus.
  • MSP / Help Desk Experience is a must.
  • Linux knowledge is a plus but not required.
  • Note : This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

    We offer competitive compensation packages including benefits such as health insurance, retirement plans, flexible paid time off, and professional development opportunities. Join our team of dedicated IT professionals and contribute to the success of our organization.

    Job Types : Full-time, Permanent

    Pay : $30.00 - $35.00 per hour

    Benefits :
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Schedule :

  • 8 hour shift
  • Monday to Friday
  • Experience :

  • Help desk : 5 years (Required)
  • Windows : 5 years (Required)
  • Work Location : In person

    Salary : $30 - $35

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Help Desk Technician II?

    Sign up to receive alerts about other jobs on the Help Desk Technician II career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $79,786 - $100,362
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Automated Business Products Co

    Automated Business Products Co
    Hired Organization Address Centennial, CO Full Time
    About us Automated Business Technologies is a professional technology business in Centennial, CO. We are professional, i...

    Not the job you're looking for? Here are some other Help Desk Technician II jobs in the Englewood, CO area that may be a better fit.

    Help Desk Technician II

    Automated Business Products Co, Centennial, CO

    Senior Help Desk Technician II

    Contact Government Services, LLC, Denver, CO

    AI Assistant is available now!

    Feel free to start your new journey!