Receptionist

Join Our Award-Winning Team as a Receptionist!

Location: Goodlettsville, TN
Pay Range: Pay Range: $15.00- $16.00/hour

Do you enjoy creating a welcoming environment while working in a company that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for a Receptionist to be the first point of contact for our office, providing professional and friendly support to employees, clients, and visitors. If you have strong communication skills, excellent organization, and a customer-focused attitude, we’d love to hear from you!

Our Mission

At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions.

What You’ll Do

• Answer and direct incoming calls via the multi-line phone system, providing accurate information or redirecting inquiries as necessary.
• Maintain and distribute after-hours voicemail messages.
• Greet and assist visitors, vendors, and applicants in a courteous and professional manner.
• Process payments from walk-in debtors and transfer cash payments to the accounting department.
• Receive, sort, and distribute incoming mail and packages; prepare outgoing mail.
• Scan and log incoming faxes, ensuring proper distribution.
• Provide additional scanning and administrative support for various departments.
• Process and scan debtor mail to the appropriate accounts.
• Maintain office supply inventory and place orders as required.
• Monitor and manage general office email inboxes, responding to inquiries or forwarding messages to the appropriate personnel.
• Ensure the reception area remains clean, organized, and presentable at all times.
• Perform other related duties as assigned.

What We’re Looking For

Required Knowledge & Skills

• Proficiency in computer applications, including Microsoft Office (Word, Excel, Outlook) and basic data entry.
• Experience with standard office equipment such as photocopiers, fax machines, and multi-line phone systems.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and work efficiently under pressure.
• Excellent communication and interpersonal skills.
• Professional, friendly, and approachable demeanor at all times.
• Ability to handle confidential information with discretion.

Education & Experience

• Education: High school diploma or GED required.
• Experience: One to two years of clerical or administrative experience preferred.
• Additional Considerations: Prior experience in customer service, administrative support, or front-desk roles is beneficial.

Why Choose ACSI?

Award-Winning Workplace: Recognized as one of The Tennessean’s Top Workplaces (2014–2024).

A Culture of Respect: We treat everyone with Fairness, Friendliness, Dignity, and Respect (FFDR).

Opportunities for Growth: Ongoing training and career advancement opportunities.

Newly Remodeled HQ: Work in a modern and welcoming corporate office just outside Nashville.

Ready to Make an Impact?

Join a company that cares about your growth and well-being while making a meaningful impact in patients’ lives. Apply now—positions are filling fast!

Location: 304 Northcreek Blvd, Goodlettsville, TN, 37072

Automated Collection Services, Inc. is proud to be an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Let’s work together to achieve greatness!