What are the responsibilities and job description for the Call Center Supervisor (Portuguese or Haitian Creole) position at Automated Health Systems?
Automated Health Systems, a dynamic healthcare company, is looking to hire a Call Center Supervisor to join its team. Our office is in Marlborough, MA office.
Benefits:
- Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
- Comprehensive and ongoing training
- Employee Wellness Program
- Strong company culture with career growth opportunities
As a Call Center Supervisor, you will be responsible for the assignment of work, monitoring of day-to-day operations, evaluating phone reports, and assisting with the compliant process. . Qualifications for the position include:
- Minimum of three years in a direct supervisory position with strong call center management. Minimum of 2 years in health and human services is preferred.
- Must possess excellent communication (i.e., written and verbal) skills and the ability to work with a broad range of Members, maintaining cultural sensitivity and confidentiality.
- Strong PC capabilities and be capable of quickly learning new computer applications required.
- High School Diploma/GED certificate; Bachelor’s degree preferred in social or behavioral sciences or related field
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Job Type: Full-time
Pay: $38,419.03 - $46,268.07 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Marlborough, MA 01752
Salary : $38,419 - $46,268
