What are the responsibilities and job description for the Call Center Supervisor position at Automated Health Systems?
Job Description and Responsibilities
Automated Health Systems, a dynamic healthcare company, is hiring motivated and experienced staff for Call Center Supervisor.
Benefits:
- Health/dental/vision insurance/401 (k)
- Employee Wellness Program
- Comprehensive and ongoing paid training
- Strong company culture
- Career growth opportunities
Requirements
As the Call Center Supervisor, you will support and lead a state-wide customer service and contact center which will assist with enrollment and eligibility for state-related health care programs. Team-oriented, professional candidates must possess knowledge of health care, managed care, Missouri Medicaid, eligibility and low-income populations. Qualifications for this position include:
- Minimum three years’ experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
- Minimum of two years’ experience with call center operations required.
- Strong PC proficiency (i.e., Microsoft Excel) required.
- Associate degree preferred and/or equivalent job-related experience/training.
- Bilingual language skills (i.e., Spanish) a plus.
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
