What are the responsibilities and job description for the Track and Trace Specialist - A Shift position at Automated Logistics Systems?
ALS is a renowned, family-owned third-party logistics (3PL) company with a rich legacy spanning nearly a century. Based out of Jackson, Michigan, with offices in Grand Rapids, MI, Laredo, TX, and Monterrey, Mexico, ALS has built a reputation for excellence and reliability in the logistics industry. As we approach our 100th anniversary, we remain committed to growth, innovation, and the success of our team. At ALS, we foster a culture of dedicated individuals who are passionate about transforming opportunities into lifelong careers. Our remarkable journey and achievements are driven by the leaders within ALS and the dedication of our team who execute our strategic vision.
This position offers an excellent entry-level opportunity to gain comprehensive knowledge of our operations, opening doors to various roles within our organization as many employees have experienced! You will be working only SEVEN DAYS in a 14-day period!
Shifts: Sunday – Tuesday with every other Wednesday from 6 AM – 6 PM!
Hourly Wage: $16.50 per hour along with monthly incentives/commission
Key Responsibilities:
- Utilize tracking systems and tools to monitor the movement of shipments and identify any potential issues or delays.
- Follow our established escalation process to address and resolve any shipment-related issues promptly.
- Collaborate closely with team members, including logistics coordinators and drivers, to ensure effective communication and alignment.
- Accurately update our internal systems and databases to reflect the current status and location of shipments.
- Generate reports and provide regular updates to management regarding the progress and status of shipments.
- Proactively identify areas for improvement in the tracking and tracing process and propose actionable solutions.
Qualifications and Skills:
- Excellent communication skills, both written and verbal, to effectively collaborate with team members and stakeholders.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- Problem-solving mindset and the ability to navigate through challenges and find suitable resolutions.
- Knowledge of supply chain processes and logistics terminology is a plus.
- A high level of professionalism, integrity, and a customer-centric approach.
We Offer You:
- An office environment with weekly themes and events that build our office culture.
- Collaborative team environment with daily team meetings, software tools, and support structure.
- Proven onboarding and ramp plan to train you for success in this business-critical role.
- Experienced management team who started in similar roles as this one and understand the value you bring to our ALS family.
- Hourly rate with monthly bonus structure, paid time off, 401k automatic contribution, and a company-paid health benefits program.
Our Culture: We truly believe that we are all a family working towards one common goal: The success of ALS and the success of our employees. We want to see if you have what it takes to become a member and create your own Epic journey through ALS. We incorporate a work hard play hard culture, whether that includes being appreciated in our morning standup for our weekly Top Dog awards for going above and beyond, or grilling burgers outside for our Friday lunches. We are constantly looking for ways to make our office a second home. If you think you have what it takes to become an ALS Gladiator, then we want to get to know you today! ALS is a place where there is no such thing as a bad idea!
Salary : $17
