What are the responsibilities and job description for the Senior Salesforce Consultant position at Automation Technologies LLC?
Responsibilities
Participates in requirements gathering and design workshops to understand application functionality and support requirements for the team.
Provides Level 2 and 3 Salesforce support and interacts with business and other teams.
Conducts tool / technical assessment for releases.
Performs feasibility analysis.
Supports technical architecture of the solution.
Defines mapping specifications for integrating Salesforce with other enterprise applications.
Handles application support, incident analysis, and problem reduction.
Leads and mentors the Salesforce support team onsite and offshore.
Qualifications
Bachelor's degree in Computer Science or equivalent.
4 years of experience in Salesforce.com project implementation and experience in enterprise-level project and regional rollout.
Full life cycle implementation and support, with hands-on technical knowledge and architecture solutions required.
Salesforce.com certifications and good knowledge of the Salesforce.com platform (i.e., Visualforce, Apex, Salesforce Lightning, Integration, etc.).
Experience migrating from Classic to FSC and Lightning.
Able to work well in a cross-functional environment, with effective communication with business users to understand requirements and provide solutions; provides overall Salesforce architecture guidance to align with enterprise architecture.
Leads Salesforce Support for multiple Business Units, managing the support team onsite and offshore, and actively interacting with Product and Business Partners.
Excellent customer service skills and eagerness to help and learn leading-edge technologies (SF and other supporting services and components).
Good communication skills, both written and verbal.
Keep a pulse on the job market with advanced job matching technology.
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