What are the responsibilities and job description for the BDC Representative position at AutoMax?
Overview
We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving customer engagement and enhancing our sales efforts. The ideal candidate will possess strong customer service skills, effective communication abilities, and a passion for sales. As a representative, you will be the first point of contact for potential clients, making it crucial to create a positive impression and foster relationships that lead to business growth.
Responsibilities
- Engage with customers through various communication channels, including phone calls and emails, to provide information about products and services.
- Utilize effective phone etiquette to handle inquiries, resolve issues, and ensure customer satisfaction.
- Conduct follow-up communications with leads to nurture relationships and convert inquiries into sales opportunities.
- Collaborate with the sales team to develop strategies for improving customer engagement and retention.
- Assist in public speaking engagements or presentations to promote services and products when necessary.
- Utilize software tools for tracking leads, managing inventory, and reporting on sales activities.
Experience
- Proven experience in customer service or sales roles is preferred.
- Strong public speaking skills with the ability to communicate effectively with diverse audiences.
- Familiarity with inventory management practices and software applications.
- Multilingual abilities are a plus, enhancing communication with a broader range of customers.
Job Type: Full-time
Pay: From $13.24 per hour
Benefits:
- Opportunities for advancement
- Paid training
- Professional development assistance
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
People with a criminal record are encouraged to apply
Application Question(s):
- Are you 21 or older ?
Ability to Commute:
- Harvey, LA 70058 (Required)
Ability to Relocate:
- Harvey, LA 70058: Relocate before starting work (Required)
Work Location: In person
Salary : $13