What are the responsibilities and job description for the Call Center Customer Service Representative position at Automember?
**Job Title: Call Center Representative** **Overview:** Join our dynamic team as a Call Center Representative in a fast-paced environment where you will play a crucial role in providing exceptional customer service. We are looking for individuals who are passionate about assisting customers and thrive in a collaborative setting. **Responsibilities:** - Handle outbound calling to assist customers with inquiries, product information, and sales opportunities. - Utilize excellent phone etiquette to communicate effectively with customers. - Demonstrate proficiency in data entry to accurately input customer information and update records. - Engage in upselling techniques to maximize sales opportunities. - Provide top-notch customer service by addressing customer concerns and resolving issues promptly. **Experience:** - Proficient in English; bilingual proficiency in Spanish is a plus. - Prior experience in outbound calling or sales is preferred. - Strong ability to communicate clearly and professionally. - Skilled in phone etiquette and maintaining a positive demeanor during customer interactions. - Familiarity with data entry processes and systems is advantageous. If you are a motivated individual with a passion for customer service and sales, we invite you to apply for the Call Center Representative position. Join our team and embark on a rewarding career where your skills will make a difference every day.
Job Type: Full-time
Pay: $17.89 - $18.62 per hour
Shift:
- 10 hour shift
Ability to Commute:
- Leesburg, VA 20176 (Required)
Ability to Relocate:
- Leesburg, VA 20176: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19